BSNL CO letter for calling of agenda points for the 13th Meeting of BSNL welfare board. In this regard, All Heads of BSNL Circles, All Heads of Telephones Districts & All Secretaries, BSNL Circle Staff Welfare Boards are requested to forward items/suggestions proposed for inclusion in the agenda items along with brief notes explaining the background and details.
BSNL CO issued reminders to all Circle Heads regarding entry/verification of PwBD data in respect of BSNL employees in SAP-ERP.
BSNL implements an Online Transfer Application Module in ERP for inter-circle temporary transfers under Rule-9 of BSNL Transfer Policy.
The recognized Associations and Unions, including AIGETOA, BTEU, SNEA, BSNLEU, and NFTE, along with the Welfare Association SEWA, were invited to a meeting with the CMD BSNL today. The primary purpose of this engagement was to discuss the appointment of BCG Consultancy services for strategic organizational transformation within BSNL, with the aim of establishing the company as a leading brand in the telecom sector.
AIGETOA was represented by Shri Ravi Shil Verma, GS & Shri Pavan Akhand, Dy GS and BTEU was represented by Shri R C Pandey, GS & Shri Ajay Singh, Dy GS.
Key Discussion Points:
Quality of Service (QoS): BCG’s role in enhancing BSNL’s QoS, ensuring reliable and consistent services for customers.
Customer Centricity: Strategies to improve customer satisfaction and loyalty, making BSNL the provider of choice.
Sales and Distribution: Optimizing sales strategies and distribution channels for better market reach and revenue growth.
Cost Reduction: Identifying areas to reduce operational costs without compromising service quality.
Performance Management: Implementing effective performance evaluation and improvement systems for employees.
Brand Strengthening & Growth: Developing BSNL’s brand identity and market presence to attract new customers and retain existing ones.
During the meeting, we raised concerns about the rumors of BSNL planning another Voluntary Retirement Scheme (VRS) with the appointment of BCG. The CMD BSNL categorically denied these rumors, confirming that there is no proposal for a VRS and the consultant has also been directed to suggest the measures of utilising the full existing strength.
We also brought attention to the issue of low motivation among field staff, emphasizing the need to address HR issues promptly. GS AIGETOA categorically raised the issue of promotions, Pay Scales and 3rd PRC and sought support of management in addressing these concerns at priority. We also raised the concern on conducting this exercise when multiple rounds of such consultancies have already been done in BSNL with not much appreciable results. CMD BSNL explained that Project Shikhar has helped the organisation in bringing some major structural changes like creation of vertical wise operations, creation of a new vertical of EB, many structural reforms which helped in sustaining this organisation. He said though few consultants couldn’t give desired results but all efforts shall be made to convert BSNL into a profitable organisation through this consultancy exercise. We said unless the internal customers of the organisation i.e. employees of BSNL are motivated and unless their HR issues are addressed, any such exercise will not give the desired results and requested to address the HR issues on priority.
GS BTEU requested that mobile reimbursement be extended to non-executives, recognizing their similar use of BSNL applications in the field. GS BTEU also raised the concerns of non executives like stagnation and lack of promotions and requested to solve them on priority. GS BTEU also requested for implementation of 3rd PRC in BSNL. He also emphasized upon the need for utilisation of JEs in a proper way in organisation and provide them more opportunities of promotion through provisioning of more posts.
In conclusion, we highlighted the importance of addressing HR concerns and transforming BSNL in parallel, ensuring that employee welfare and organizational growth go hand in hand. The meeting concluded with a positive outlook, and we look forward to further constructive dialogue and action towards making BSNL a leading telecom brand.
There shall be a meeting with CMD BSNL on Friday 4.30pm wherein a one to one discussion shall be held on the Purpose, Way Forward, Queries and Suggestions from the association on the proposal for organization transformation.
All CS/CPs are requested to discuss the provisions within their circles and send the queries/Suggestions to Dy GS Shri Pavan Akhand.
Yesterday, We requested for an informed and interactive session to understand the view points of each other.
AIGETOA extends its thanks to Hon’ble CMD BSNL for accepting the request and PGM SR for arranging the session with Recognized Associations and Unions.
BSNL Work Order (WO) for supply of Consultancy services for Organizational Transformation in Strategic areas of BSNL to become a Leading Brand in Telecom Sector.
BSNL CO issues promotions of executives as from SDE (Telecom) to DE/AGM (Regular) of Telecom Operation stream against 67% seniority quota.
Click here for the promotion orders
AIGETOA congratulates all the promoted executives and conveys its best wishes.
At the same time, we consider it paramount on the part of management to extend justice to remaining SDEs who have completed their residency and are eligible to be promoted. AIGETOA’s fight for extending justice to the deprived lot will continue. We are not going to stop till we achieve our rightful due. We request management to ensure the promotion of all the eligible SDEs. We have already requested management for increasing the posts, diverting the posts from SET quota and introduction of stagnation criteria so as to ensure that all the eligible SDEs gets their promotion. Our pursuance for the same will continue till we achieve the rightful promotions for all the eligible ones
GS AIGETOA writes to CMD BSNL Shri P K Purwar Ji regarding need for increasing the limit for reimbursement of cost of Mobile handsets further to enable all executives to buy atleast optimum configuration handsets supporting Band-28 i.e. in the 700 MHz band which is being used majorly by BSNL for its Swadeshi 4G network.
The proposed cost is insufficient for handsets compatible with BSNL’s 4G services, which will primarily utilize the 700 MHz spectrum band. The available handsets with this configuration are priced higher than the current reimbursement amounts.
AIGETOA highlighted the following intrinsic benefits of having a revised handset policy with Band-28 support handsets:
1] As part of the government supported projects BSNL is launching the 4G services in Band-28 in rural, far flung and difficult areas in the country. It will be timely and prudent that BSNL executives are equipped with proper mobile handset which will help them not only to complete their day to day office work but also enable them to assist customers, measure QoS, coverage.
2] BSNL having 4G rollout in Band 28 will be a long term advantage as the band is having excellent penetration and coverage. At this stage appropriate feedback will be required for improvements in the indigenous 4G stack.
3] The executives associated with Mobile related work will also require a day to interface with vendors and service providers and various government agencies also. Therefore, providing handset equipped with 700 MHz band support will be good investment which will be fruitful for the executives as well as the company.
4] By increasing the reimbursement limit at least by Rs 8000 at each level of existing policy rates should be accepted for immediate implementation. By this way BSNL management can make it mandatory for all executives to purchase the handsets supporting B28 operations.
5] The clause 4 of the letter dated 07.05.2024 seems to be discriminatory. It mentions that the officers on look after basis or local officiating basis shall be allowed reimbursement of the cost of Mobile Handset at their substantive post. There are many officers who been promoted and working on LA basis for the last 4 to 5 years and have been vested with all administrative and financial powers of the post. They are eligible to get promoted on regular basis but still not being promoted for the reasons best known to department. Surprisingly, these officers are giving their best even on LA basis but being deprived of the reimbursement benefits on the post at LA basis is gross injustice. We feel that the officers on LA basis should also be entitled/allowed to reimburse the cost of Mobile handsets at par with officers working on regular/adhoc basis.
GS AIGETOA writes to CMD BSNL regarding urgent action required to address undue delay in promotion and uncaring attitude towards Employee Welfare.
GS AIGETOA writes to CMD BSNL Sh P K Purwar Ji regarding implementation of reservation in promotion for Persons with Benchmark Disabilities (PwBDs) in all cadres.
