Bharatiya Doorsanchar Manch has Served Notice for Agitation Program Against Non-Resolution of Crucial Issues Related to BSNL Revival and Survival & Long-Pending Genuine HR Issues of BSNL Employees :

The unions and associations affiliated with Bharatiya Mazdoor Sangh (BMS) and other unions/associations assembled under the banner of Bharatiya Door Sanchar Manch have decided to celebrate the coming months as “Betrayal Month by Management” as they have gone back on their own promise of celebrating the April’2025 Month as HR Month. The indifferent attitude of BSNL management is not only in clearance of pending and legitimate HR issues but also is prevalent in timely addressing the crucial concerns of BSNL viability mostly pertaining to the problems associated with the development of Swadeshi Mobile 4G/5G Core and non-provisioning of proper resources to handle the operation and maintenance issues..

The employees of BSNL are so devoted to the cause of BSNL that they came forward to celebrate February’25 Month as FTTH Month and March’25 as the Revenue Month. All the employees have been working very hard and the results of such hard work is now visible on the results of the FY 2024-25 and in the record-breaking revenue collection in the month of March 2025. It’s worth mentioning that that BSNL has delivered a net profitable quarter after almost 17 years in the Q3 results of FY 2024-25. Despite such strong results of togetherness, management has comprehensively forgotten its own promise of celebrating April Month as HR Month with no focus on resolution of long pending issues of Pay, Pension and Promotion.

Today, our beloved BSNL is facing lot of issues due to poor handling of the most prestigious Swadeshi 4G/5G Project which holds immense significance not only for BSNL but also for our country. Despite the full support of the government, the project is being consistently marred with problems, mostly due to the inept handling of the project by the Management and the associated vendors. This delay in smooth rollout of full-fledged 4G/5G services and consistent day to day problems in the network is leading to huge churn of subscribers which is further leading to a great dip in revenue.

Not only 4G but even the basic issues in the FTTH segment is also not being looked upon which is taking BSNL lag behind its competitors in this era of fierce competition in FTTH / EB segments. The backhaul issues, Network issues, connectivity issues, lack of proper Infra and Equipment have been brought to the notice of management time and again but to no avail and no appreciable action has been taken to rectify the problems. This loss of revenue to BSNL is only due to the poor implementation strategy and not taking vendors to the task in a timely and effective manner. BSNL is lagging behind not due to employees but due to the policy makers in management who never bothered to get into the root cause of the problem and are keeping employees engaged in Meetings, Report making etc than the actual output-oriented work.

Added to this, there is huge disparity in the Pay Structure, Promotional Avenues, Perks & Allowances within the BSNL wherein one group of the officers on deputation from outside organisation has been extended all benefits and preferential treatment while those recruited/absorbed in BSNL are being denied everything in the name of the profitability. Management made a promise of celebrating April 2025 month as HR month with focus on resolution of all the long pending HR issues of BSNL Employees but instead of lending focus on resolution, management is desperate to create more issues in HR. Non issuance of LICE Promotions despite readiness for two months, Withdrawal of Sports Facility, Issuance of a poorly framed Laptop Reimbursement policy, rejection of mobile reimbursement scheme to JEs etc are few glaring examples which speaks volumes about the intent of management for the resolution of the HR issues and the so called celebration of the self-coined term of the management itself i.e. “Celebrating April 2025 Month as HR Month”. It is very clear now that all that management is interested in is the nomenclature of months with no focus on actual output.

We are left with no option but to serve notice for organisational activity to seek resolutions on the crucial BSNL revival and survival issues, as well as long-pending genuine HR issues affecting BSNL employees. Our demands include resolution of 3rd PRC, Wage negotiation, Pension Revision, 2nd PRC residuals like Standard Pay Scale E2-E3 & Pay Loss Issues, 30% Superannuation Benefit (SAB) Quantum, PRMB, JE pay scale, Review of NEPP, Stagnation, Medical, All India LTC Perks & Allowances issues, Promotions for all eligible executives and non-executives across all streams/cadres and providing smooth career progression, “One Company – One Policy” for all Employee in BSNL. The disparity in the Pay, Perks & allowances and Promotional avenues of those on deputation and those Recruited/absorbed in BSNL must end now and equal rights must be given to all.

After exhaustive deliberations even with other stakeholders and groups, we conclude that our efforts to resolve the stalemate through dialogue have been unsuccessful, and our patience for amicable resolution has been exhausted due to the management’s failure to honour their commitments. With no hope for a mutually agreeable solution, the participants of the Bharatiya Door Sanchar Manch (BDM) have decided to serve an organizational call notice to settle the long-standing issues listed below.

We sincerely appeal all employees to unite and support this call for the betterment of the organisation as well as for the resolution of the long pending HR issues. Hopefully, in coming days, other associations & unions may follow suit and participate as the issues are common to all and for the benefit of all the employees.

Click here for the Notice by BDM

DEMANDS :

A] BSNL’s viability Issues:

  • Enquiry into the circumstances leading to the failure of BSNL to launch full-fledged 4G and 5G services PAN India under Atma Nirbhar Bharat. Issuance of white paper on the actions taken by BSNL to resolve the problems in smooth rollout of the 4G services (Voice fine tuning issues etc.) and to arrest the growing customer dis-satisfaction.
  • Implementation of recommendations given by the Committee of Public undertakings (COPU) in its 6th Report for BSNL dated 18th December 2024 submitted to the 18th Loksabha.
  • Overhauling and strengthening of backhaul and other fibre network of BSNL. Alternate mechanism to arrest the frequent media outage leading to consistent problems in backhaul and low network availability.
  • Provisioning of adequate resources to the field officers for Network and FTTH maintenance, including tools and mobile handsets for field staff.
  • Issuance of white paper on the assets of BSNL which has been taken by DoT after 01.10.2000 without providing adequate compensation to BSNL and transferring its ownership back to BSNL as envisaged in the terms and conditions formulated while incorporating BSNL.
  • White paper on utilisation of various “Revival Packages” by BSNL vis-à-vis the investment made and its associated outcome.
  • White Paper on the outcome of the Consultant appointed for Organisation Transformation in Strategic Area vis-à-vis the expenditure made.
  • Posting of a Regular CMD, CGMs and BA heads at the earliest in BSNL for continuity in the implementation of the various decisions/projects and telecom objectives of the government especially that of Atma Nirbhar Bharat in Telecom.

B] Resolution of Long Pending HR Issues:

  • Implementation of 3rd PRC in BSNL for executives by waiving of the affordability clause in view of the BSNL’s status as strategic PSU and its involvement in the “Make in India” initiative for development of Swadeshi 4G/5G Technology. Finalization of Wage negotiation for non-executives.
  • Delinking of Pension Revision with Profitability of BSNL. Pension Revision of BSNL/MTNL Pensioners at par with Central Government Pensioners and implementation of Hon’ble PBCAT judgement.
  • “One Company – One Policy” for all Employee in BSNL. The disparity in the Pay, Perks & allowances and Promotional avenues of those on deputation and those Recruited/absorbed in BSNL must be removed and equal rights must be given to all.
  • Settlement of residuals of 2nd PRC recommendation, including:
  • Issuance of revised presidential order for replacement of the initial two scales E2 (20,600-3%-46,500) for JTO/JAO/Equivalent grades and E3 (24,900-3%-50,500) for SDE/AO/Equivalent grades, which was approved by the BSNL full board in May 2016 and sent to DoT.
  • 30% defined contribution towards Superannuation Benefit as per DPE guidelines.
  • Creating the mandatory Post-Retirement Medical Benefit Fund (PRMB) for BSNL recruits as per DPE guidelines.
  • Settlement of Pay Loss issues of JTOs/JAOs recruited post 1.1.2007 due to wrongful implementation of 2nd PRC benefits for BSNL Recruits (22820/-, E1+5 increments, Pay fixation of DR JE to JTO, JE period Pay Loss)
  • Fixing the appropriate JE pay scale and Review of NEPP to extend sufficient career progression to the non-executives.
  • Redressal of stagnation issues pertaining to the employees of BSNL.
  • Restoration of Medical Coverage (Indoor + Outdoor) as per initial BSNLMRS.
  • Extension of Perks & Allowances (Transport, Children Education Allowance, TA/DA etc) and restoration of All India LTC etc.
  • Promotions for all eligible executives and non-executives across all streams/cadres and providing smooth career progression with minimum span of years to the employees of BSNL by provisioning of sufficient promotional posts through restructuring review. Settlement of all pending seniority issues. Review of deficit and surplus circle transfer policy to enable inter circle, rule-8, Spouse, PWD and Medical cases transfer. Immediate issuance of all pending promotions.
  • Implementation of E1 instead of NE-12 scale for the non-executives at par with MTNL.

DateActivity
16th May 25 to 22nd May 25Signature Campaign
23rd May 25 to 29th May 25Submission of Memorandums through Postal Media & Online Portal to Hon’ble Prime Minister, Hon’ble Minister for Communications, Hon’ble Minister of State for Communications, Hon’ble Secretary DoT and CMD BSNL.
23rd May 25 to 29th May 25Wearing of Black Badges
30th May 25, 31st May 25 & 2nd June 25X (Twitter Campaign) highlighting the issues of BSNL and Employees.
3rd June 2025Lunch Hour Demonstration at CHQ/Circle/District Headquarters.
3rd June onwardsQuitting of all official WhatsApp Groups/Telegram till the resolution of issues.
6th June 2025Media & Press Conference at CHQ/Circle/District Levels explaining the reasons behind this mass protest and the responsible factors for revival process of BSNL not picking up momentum.
9th June 25 to 14th June 25Submission of Memorandum to Hon’ble Governors of the State, Hon’ble MPs of the Area, Hon’ble Ministers and District Collectors of the Area by the respective CSs & DSs.
11th June 2025Formation of Human Chain at BSNL CO and Circle Headquarters by the employees of BSNL.
17th June 2025Full Day Dharna at CHQ/Circle/District Head Quarters.
20th June 25 to 22nd June 25Social Media Campaign – X, Instagram, You Tube and Facebook highlighting the responsible factors for the current situation of BSNL and its employees.
25th June 25Lunch Hour Demonstration
1st July 25 to 4th July 25Wearing of Black Badges.
7th July 2025One day Mass Leave by all Employees.
9th July 25 to 11th July 25Relay Hunger Fast at BSNL CO, Circle and District Headquarters.
15th July 25 to 17th July 25Three Days Dharma at Corporate Office by all Employees.

All the Office Bearers and Members are requested to give a wide publicity to the program and ensure for its success to vent your resentment as expressed from time to time. BDM sincerely believes and quite hopeful that management will take necessary & immediate action on BSNL Revival and Survival and also seize the opportunity to address the lost trust and ensure immediate settlement of our long pending HR issues and address our serious concerns as stated above to maintain Employees-Employer relationship healthy and in a state of motivation for higher growth of the organisation.

Join us in our efforts to bring about change and ensure a brighter future for BSNL and its employees’ welfare.

Details of the High Level Meeting of AIGETOA and BTEU with BMS Leadership on 23rd April 2025 :

On April 23, 2025, a significant high-level meeting took place between the leaders of AIGETOA, BTEU and the Central Leadership of BMS (Bhartiya Mazdoor Sangh), where in-depth discussion on various issues affecting BSNL employees was held. The meeting was attended by Shri Ravindra Himte Ji General Secretary BMS, Shri B Surendran Ji Organizing Secretary BMS, Shri Ramnath Ganeshe Ji National Secretary and Telecom Prabhari BMS and Shri SVS Subramanyam Ji, Central Executive Committee Member.

The meeting lasted for more than four hours with threadbare discussions on HR Issues, Organizational Issues, Operational and Maintenance Issues of BSNL which are day-today faced by employees.  Discussion was also held on the status of Swadeshi 4G/5G rollout of BSNL and why the revenue graph of BSNL is going down.

BMS Leadership was of the categorical view that disparity in the pay structure of BSNL Executives vis-a-vis the officers on deemed deputation will not be tolerated and since BSNL has been extending 7th CPC benefits to those on deemed deputation, there is no reason to deny the 3rd PRC to BSNL ExecutivesThey also said that the disparity in the perks and allowances of those on deputation and those of BSNL must be removed and equal rights must be given to all. BMS Leadership also expressed the view that Long Pending issue of Standard Pay Scales and 30 percent SAB must be extended to the BSNL Recruits along with the resolution of all their pay loss related issues. BMS leadership also stated that the promotions for the executives shall also be ensured and management should not be allowed to work in its own style. They directed AIGETOA and BTEU leadership to assess the situation and if needed to go for full-fledged agitation.

General Secretary BMS Shri Ravindra Himte Ji informed both AIGETOA and BTEU that they have taken up BSNL’s issues, including HR Issues and the homegrown 4G/5G rollout, with the Minister of Communication (MoC) and even the Hon’ble Prime Minister. BMS Leadership have also agreed to precipitate the issues further and told us that all efforts will be taken to ensure resolution and BMS leadership stands firmly with the employees of BSNL. BMS leadership categorically told that the affordability clause for 3rd PRC should not be made applicable to BSNL as it is involved in Make in India exercise and they shall be taking up the issue with PMO also. They assured that a strategic action plan will be initiated to address the issues effectively in coordination with the concerned authorities.

There was a detailed discussion on the strategy to be followed and actions to be taken. A comprehensive action was chalked out for ensuring the long pending HR issues of 3rd PRC, Residual issues of 2nd PRC (30% SAB, E2 Pay Scales, E1+5 increments, 22820, & JE Period Pay Loss), Promotions to all eligible executives, Increase in Promotional posts through restructuring to give a smooth career progression to all executives, Perks and allowances at par with the officers on deemed deputation, BSNL Funded GTI/GHI, Increase in Medical Reimbursement Limits, Review of Rule 8 and Rule 9 policies, One Association – One PSU, Restoration of the Land and Infra assets back to BSNL which has been forcefully taken away by DoT. It was also decided to seek a white paper from BSNL/DoT on the utilization of the various revival packages and the associated output. BMS has given categorical assurance that they will extend all possible support including intervention at the highest level to ensure that long pending dues of BSNL employees are extended to them now.

The meeting also touched on the organizational structure, with BMS leadership commending AIGETOA for its well-organized functioning across all levels. They emphasized the need to strengthen BTEU BSNL further. The General Secretaries of AIGETOA and BTEU assured that they will make both AIGETOA and BTEU further stronger and are working in synch. Further in the meeting it was informed that Shri Harjinder Singh, AIGETOA All India Organizing Secretary, has been appointed as the Vice President of the Public Sector Employees National Confederation (An Industrial Unit of Bhartiya Mazdoor Sangh). This appointment is a testimony to AIGETOA’s efforts for employee welfare and is recognized by BMS, India’s largest trade union organization and the second largest in the world.

Click here for PSENC BMS

The meeting concluded with a strong sense of solidarity and a shared commitment to work together for the welfare of BSNL employees. AIGETOA and BTEU leaders expressed their gratitude to the BMS top leadership for their valuable time, suggestions, and support to the BSNL organization and its employees.

After the meeting, leaders of AIGETOA and BTEU again sat together and decided upon the next course of action to be followed in line with the discussions held with BMS Leadership. It was decided to consult all other constituents of Bhartiya Doorsanchar Manch (BDM) for discussion on the next course including all other major associations. Accordingly, Convener BDM was requested to convene a meeting and also enter into discussion with other major associations to move ahead with consensus and unity.

Dear friends, we are in the fourth week of so-called HR month declared by Management and except for few paper formalities for the formation of few committees, nothing has happened on ground. We consider it as an act of betrayal by management and hence under these circumstances, it will be most appropriate to declare the coming month as Betrayal Month” by employees and consolidate under a single banner to teach appropriate lesson for this uncalled-for betrayal. Accordingly, we hereby give a call to each and every employee of BSNL to remain prepared for next course of actions and support us in our call to save the dignity, security and prosperity of ourselves and our families.

Click here for Glimpses of Meeting

AIGETOA Submits Resolutions to Director (HR) on HR, Network, and Operational Issue taken by CEC in its CHQ, CS-CP Meeting held on 15.04.2025:

GS AIGETOA writes to Director (HR) highlighting the growing unrest among executives due to pending HR issues and operational challenges. Letter covers resolutions of the Central Executive Committee (CEC) held online on 15th April 2025. The meeting was attended by all the Circle Secretaries, Circle Presidents, Members of AIGETOA Central Headquarters and the members of various committees constituted by AIGETOA CHQ.

Click here for Letter – MoM & Resolutions

Reimbursement Policy for Purchase of Laptops for the Addl. GM/Jt. GM/DGM/DE/SDE/JTO level Officers in BSNL on PAN India basis :

BSNL Corporate Office issued the Reimbursement Policy for Purchase of Laptops for the Addl. GM/Jt. GM/DGM/DE/SDE/JTO level Officers in BSNL on PAN India basis.

Click here for Letter

Salient Points of the Policy:

  1. The Addl.GM/Jt.GM/DGM/DE/SDE/)TO level officers in BSNL shall now be permitted  to purchase one Laptop of their choice once in every four years and claim the reimbursement thereafter through Employee Self Service Portal in the ERP.
  2. The Laptop purchased by the officers shall deemed to be procured on behalf of BSNL as the Laptop shall be used for official purpose. The officers cannot claim reimbursement under this policy, if any Laptop/Desktop has already been issued to them from the office.
  3. The amount of reimbursement shall be limited to Rs. 40,000/- plus GST for Addl.GM/Jt.GM/DGM and Rs.35,000/- plus GST for DE/SDE/ITO level officers or to the actual bill amount whichever is less including operating system, MS office/software license, End Point Security etc.
  4. The officers after the purchase shall submit their claim in ERP and submit a print copy of their claim along with original bill/invoice to the cash section in respective office/unit for reimbursement. The officer needs to submit GST Compliant original invoice. The invoice should be in the name of BSNL and BSNL’s GST number (of the state/UT in which the claim is lodged) & address should be mentioned on it.
  5. BSNL will neither provide any service nor make any payment in respect to maintenance/AMC/repair charges etc. for the purchased Laptop and these charges shall be borne by the officer themselves. The officer concerned will be at liberty to get the device insured at their own cost.
  6. The officers can buy Laptop of any make/model/specifications according to their choice.
  7. The officer, who purchases the Laptop, shall be personally responsible for its safety and security as well as security of data/information.
  8. BSNL may install Anti-virus/End point Security solution in these Laptops as per the Network/IT security requirements of BSNL.
  9. The officers who have opted for this policy, at the time of leaving BSNL due to Transfer, Superannuation, VRS, Deputation or any other reason shall have the option to retain the purchased Laptop. In this case, the officer shall deposit the depreciated value of the laptop in his unit. The rate of depreciation of the Laptop shall be kept.
  10. The officers in case of transfer from the existing circle/Unit to any other circle/Unit in BSNL shall be permitted to take the laptop to their new place of posting in the other circle/unit. The asset shall be transferred by the existing circle to the other circle/unit (new place of posting) in ERP where the officer has been transferred.
  11. The officer who chose to avail this policy and take reimbursement of Laptop, shall bring their Laptop daily to the office and work shall be done on the Laptop.
  12. 25% per year (pro-rata basis), on straight line method (The sample calculation sheet is attached as Annexure-I). After four years, the laptop can be retained without any cost by the concerned officers.
  13. The reimbursement policy of laptops/notebooks shall be implemented in the circles only when, all entries are made/recorded in SAP ERP for the already issued Laptops/Desktops from office to the employees in the circle. Them certification to this effect will be provided by the concerned Circle to CIT section BSNLCO New Delhi. The claim for this reimbursement shall be opened in ERP post receipt of certificate for that circle.
  14. The procedure, in ERP, for Laptop Reimbursement Claim and Settlement of the Claim shall be as per this office letter No. BSNLCO-CIT/17(14)/5/2022-CIT (252921) dated  17.10.2022 available on Intranet portal.
  15. The circles to keep the data of desktops/laptops in ERP system up to date, so as to avoid any mistake in reimbursement to any officer. The policy shall be implemented on first come basis.  

GS AIGETOA Writes to CMD BSNL with Strong protest against closure of Enterprise Business-Gold units of Kolkata and Chennai Metro Telecom Districts and its proposed merger with EB-Gold unit of West Bengal Telecom Circle and Tamil Nadu Telecom Circle :

GS AIGETOA Writes to CMD BSNL with Strong protest against closure of Enterprise Business-Gold units of Kolkata and Chennai Metro Telecom Districts and its proposed merger with EB-Gold unit of West Bengal Telecom Circle and Tamil Nadu Telecom Circle respectively.

Click here for Letter

AIGETOA Strongly Condemns the Cowardly Terrorist Attack in Pahalgam, Kashmir:

AIGETOA strongly condemns the heinous and cowardly terrorist attack on innocent tourists in Pahalgam, Kashmir. Terrorism in any form is a direct attack on the principles of humanity and peace. Such dastardly acts have no place in a civilized world and must be unequivocally denounced. The loss of innocent lives and the suffering caused to the injured is deeply painful and unacceptable.

We extend our deepest condolences to the bereaved families who have lost their loved ones and extend our prayers for the speedy recovery of those who are injured.

Let us all stand united against violence and work together to build a society rooted in peace, respect, and brotherhood.

AIGETOA CHQ

Timelines for Processing for e-APARs:

The Pers Section, BSNL Corporate Office, has issued a communication to all Circle Heads outlining the official timelines for processing e-APARs for the Financial Year 2024-25. These guidelines apply to both Executives and Non-Executives, covering all stages from initiation to closure of the appraisal cycle.

Important Timelines:

Submission of Self-Appraisal by Individuals: 15th May 2025

Reporting by Controlling Officer: 30th June 2025

Reviewing by Reviewing Officer: 30th July 2025

Disclosure: Auto-disclosure upon completion of review

Closure of e-APAR Process: 30th November 2025

Click here for the letter

Happy & Blessed Easter

Wishing everyone a Happy and Blessed Easter!

May this holy occasion bring peace, joy, and renewed hope for all of us. Let us celebrate the spirit of togetherness and the triumph of hope and love.

Warm greetings from AIGETOA on this beautiful day of reflection and renewal.

Progress on HR Month Activities:

In continuation with our discussions with CMD BSNL, in a positive step further on 17.04.2025, PGM Pers BSNL CO called the General Secretaries of the three recognised associations and had final discussions over LICE Postings, OTP Cases, Unimplemented Cases etc and updated about the action being taken on Priority HR issues. It is good to note that our submission with respect to the proposed SOPs for Transfer and Postings have been given due consideration and management finally decided to do away with the proposed SOPs. This is the result of the United Voice of all the three associations together. We are also thankful to management that finally our request is given consideration.

With regard to OTP Cases, management has finally agreed to the suggestions of the recognised associations and the OTP Request Transfer orders will be issued in coming week.

On the Unimplemented Cases, it was informed that all the pending transfer orders will be implemented along with OTP Requests. We have narrated that there are genuine requests for individuals, which needs kind and sympathetic consideration and all may not be relieved without consideration to pending request for cancellation /retention/modification on grounds of self-medical issues, caregiver, educational ground, age barred, immunity requests submitted by individual executives and recommended by Circle Heads. PGM Pers informed that he will discuss further with his team and higher management and thereafter the decision with respect to their final relieving shall be taken.

Discussion also took place on the treatment of deficit and surplus circles on which it was decided that the vacancy position shall be reviewed after executing the OTP Cases, pending relieving and AGM LICE Posting etc. We requested consideration of the OTP requests by all executives further emphasizing on the consideration of requests by Executives who were transferred under long stay and will be completing two years shortly. PGM Pers informed that all OTP requests who have completed two years by 31/03/2025 will be given consideration. We requested for consideration of all requests at least till June 2025 and suggested that date of relieving can be mentioned for those who are yet to complete two years. PGM Pers informed that he cannot assure at this stage but assured to look into this suggestion and check possibilities to consider such requests.

After elaborating basic issues as finalised and updating to General Secretaries of all three Recognised Associations, PGM Pers informed that if it is acceptable to associations, the further course of action will be taken by his office. He added that his Pers team will be working on holidays also so that AGM LICE Posting Orders and OTP request orders shall be issued early coming week.

On consideration of other issues submitted by GSs of recognised Associations, PGM Pers informed that he is looking into these issues one by one and assured to discuss further on these issues once AGM LICE Posting, OTP Requests, review of non-implemented orders is completed.

The three General Secretaries of the recognised associations also had deliberations with Director HR on Friday through online mode. It was assured that next week, firm actions shall be seen with respect to resolution of issues.

We convey thanks and gratitude to Shri A Robert J Ravi, CMD BSNL for directing his team to work overtime for resolving the issues in the HR Month and moving ahead with certain actions towards resolution of HR issues. We sincerely hope that management will come up with final resolutions also as conveyed to us within this month.

We specially convey thanks and appreciations to Dr. Kalyan Sagar Nippani, Director HR BSNL along with his team members Shri Rajeev Kaushik, PGM Pers and Mrs Anita Johri PGM SR/RSTG for their sincere efforts and continued dialogue with associations and finding our ways forward for resolution of the important HR issues.

Let us hope for continued dialogue and resolution of the HR issues as submitted by us.

Updates of Meeting of AIGETOA, SNEA and SEWA with CMD BSNL on HR Month Outcome:

In view of April 2025 as HR Month proposed by Shri. A Robert J Ravi, CMD BSNL, three recognised associations viz. AIGETOA, SNEA and SEWA had submitted detailed agenda well in advance by the end of March 2025 and are continuously pursuing the issues on a common platform. By now almost half of the April 2025 is passed, but no visible action has been seen on the resolution of agenda submitted and even the simple and routine issues like issuing AGM LICE Promotion Orders, Transfer orders for consideration of OTP Requests pending for last one year period, relieving of executives from hard tenure etc are not given consideration and that there is a mass unrest among the executives who have high expectations from this HR Month as announced by CMD BSNL.

In this regard, it is to informed that discussions among the General Secretaries of the recognised associations viz. AIGETOA, SNEA and SEWA started well in advance of HR Month and since 02/04/2025, we had different rounds of discussions with prominent officers in BSNL Management viz. PGM SR/Rstg, PGM Admn/Estt/Trg, PGM Pers, Director HR and even with CMD BSNL and there has been assurance for resolution at all levels but actual outcome on ground is missing. By taking note of discussions with different officers and responses and progress thereof, General Secretaries of the Recognised Associations viz. AIGETOA, SNEA & SEWA had a meeting with Shri A. Robert J. Ravi, CMD BSNL at 2000 Hrs on 11/04/2025 in his office, wherein Shri Rajeev Kaushik PGM Pers was also present.

At the outset, we shared the feelings of the executives all over India and that all the executives have been expecting about the resolution of the issues as per the idea mooted by CMD BSNL to celebrate for April 2025 as HR Month. But the inaction on the part of management has turned this HR month as a point of Joke, Memes and Criticism. The associations have given their constructive support to management to the extent that the associations themselves celebrated February as FTTH month which resulted in substantial increase in FTTH connections vis-à-vis other months. The executives gave their best efforts to realise the revenue when management declared March as the revenue month and the result was visible in terms of the record-breaking collection in March 2025 compared to last many years. The combined efforts of Management and Employees resulted in BSNL becoming Net Profitable in December 2024 quarter and the trend is expected to continue in the quarter ending in March 2025 also. We categorically expressed that perhaps the HR group of BSNL doesn’t want this growth story to continue and that may be one of the major reasons to put executives in a state of unrest by not fulfilling the promises as nothing is visible till date except for the promises and positive intent.

In response, CMD BSNL expressed that the team of Pers section is working day and night for the last many days and when things are moving ahead and HR issues are being resolved one by one, why association leaders are worried and getting panicky. CMD BSNL confirmed that BSNL Management Committee has approved the proposal for extension of updated Laptop policy to field units for all executives and similarly all other things shall also be resolved one by one.

The association side expressed that by now half of the working days of April 2025 are passed and we have seen nothing as outcome in HR Month as assured by his high office. We elaborated that even a simple and routine work which was expected in the first day/week of April 2025 like AGM LICE Promotion Orders, OTP Request transfers etc are not seeing light of day even though it has been firmly assured by everyone including CMD and Director HR, BSNL Board.

CMD BSNL informed that since fortnight the team of Pers section is working day and night and have not taken any holiday and associations should appreciate such devoted working. We said all that Pers Section is working is on development of SOPs and on the reports needed by higher management and not on the actual issues on which focus should have been. CMD BSNL expressed that he is not aware of any such SOP which needs to be signed by Associations though he appreciated the need for acknowledging and respecting performance of executives in BSNL. He added that good performers need to be rewarded and non-performers should at least be given the feeling that one has to perform and give his/her best to the BSNL. We conveyed that associations have suggested corrections and the SOPs are not acceptable to any of us in its current form. We categorically expressed that associations cannot accept probation in Promotions and also performance incentives based on IPMS score as the IMPS score of any employee is dependent upon external factors also and the same cannot be taken as a basis for evaluating performance. CMD BSNL directed PGM Pers to look into the concern expressed by the associations and see possibilities of its consideration.

Three associations have also submitted that the letter consisting the list of all such issues which needs to be resolved in HR Month April 2025 has been submitted to management and we are pursuing with all to fulfil HR Month assurance. CMD BSNL categorically directed PGM Pers to work proactively on the issues and to complete all the works with Priority to Promotion and Transfer/Posting Orders without any further delay.

CMD BSNL added that he also desires to complete all works related to Promotions and Transfers by the coming week and it depends on how fast the Pers section responds to it.

We had detailed discussions on the Promotions for AO to CAO, SDE to AGM, AGM to DGM, JTO to SDE (Telecom), JTO to SDE Civil/Elect and other promotions wherein associations have given detailed feedback. We updated him on the happenings over the period and how the matter has come to a stage where BSNL can issue AO to CAO promotions if certain initiatives with some concrete steps are taken as per DoPT guidelines in tune with Hon’ble Supreme Court Directions of 2022. We also highlighted the need for settling the 3rd PRC, Pay Scales, 30 percent SAB, Pay Loss issues. CMD BSNL directed PGM Pers to look into the issues and see for possible solutions for these pending promotions and see that the promotions, OTP orders and relieving of the Hard Tenure Executives are issued as early as possible. CMD BSNL also assured that his team is working on all issues and the results shall be visible in the Month of April itself on certain issues while some issues will be pushed in pipeline towards resolution as they will need higher office intervention for settlement.

From the discussions with CMD BSNL, things do not appear to be negative but at the same time, the outcome is also not visible. We can sense the positive intent in talks but the same is not visible in terms of actions in black and white on paper and the speed/aggression is missing in resolution. Hence, AIGETOA has decided to observe the progress for next ten days and thereafter shall come up with the next course of actions to ensure the resolution of the major HR issues.

A meeting of the CHQ, Circle Secretaries and Circle Presidents of AIGETOA has been held today on 15th April 2025 wherein association has unanimously resolved to observe the progress on HR issues till 25th April 2025 and if the issues do not get a breakthrough, the association will immediately shift to organisational action mode as having given so much support to management for realising the goals of revenue and net addition in connections, we cannot afford to loose any more time and all necessary actions including agitation etc shall be taken to ensure that the rightful dues of the executives are achieved without any further delay.

However, at the same time we request the executives to not to get into panic mode as the discussions with management is not negative but definitely the aggression and speed with which HR group should have worked to ensure resolution is missing and that needs a constant watch for next 10 days before arriving at any decision for the future course of actions. The details of the resolutions taken in today’s meeting shall be shared in due course.