AIGETOA writes to CMD BSNL with strong exception to the shocking incident where BSNL Corporate Office issued modification orders mentioning an already deceased employee, seeking verification of his medical condition four months after his demise. This grave and insensitive act reflects serious lapses in the HR functioning of BSNL.

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The growing irregularities and arbitrariness in the transfer, retention, modification, and cancellation orders being issued by the Section concerned, AIGETOA urged for an immediate enquiry into all such orders issued since 2nd May 2025, and to fix accountability for deliberate or negligent lapses.

Points of Concern :

1] The name of Late Shri Atul Singhal, who passed away in June 2025, was included in the list for medical verification in the order dated 30.09.2025.

2] Several genuine medical and tenure cases continue to be ignored, while arbitrary modifications are being made without transparency.

3] Many officers have been retained in the same HR sections for over 15-16 years without rotation, raising concerns about fairness and impartiality.

4] Employees continue to face hardship due to delayed and inconsistent transfer orders, despite repeated representations.

Such insensitive and unilateral actions erode employee morale and undermine the positive initiatives being taken by the Government for BSNL’s revival.

AIGETOA writes to CMD BSNL seeking uniform implementation of the Second Saturday Holiday (SSH) facility across all field units of BSNL.

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At present, while employees posted in Corporate Office and many non-field offices are availing the benefit of Second Saturday off, the same facility is not extended to employees working in field units. This disparity has resulted in dissatisfaction and demotivation among the field workforce, who are already engaged in highly demanding roles.

AIGETOA highlighted that:

• As per BSNL Corporate Office orders and subsequent clarifications, Second Saturday is admissible as a closed holiday. However, due to administrative interpretations, field units are not uniformly extending this facility.
• Denial of SSH to field employees is unjust and against the principles of parity and fairness.
• Most Central Government departments, PSUs, and large corporates already follow a five-day work week or at least provide Second Saturday off.
• In case operational exigencies require the presence of field staff, they should be compensated with suitable compensatory off or additional leave.

AIGETOA urged CMD BSNL to intervene and ensure that the Second Saturday Holiday facility is uniformly extended to all field units, or alternatively, a proper compensation mechanism is implemented for those working on such days.

GS AIGETOA Writes to Secretary, DOT – Immediate extension of DoT status and CCS (Pension) parity to officials selected against DoT notifications issued prior to 01.10.2000 – in light of Hon’ble CAT Chandigarh & Lucknow Bench Judgments , DoP&PW OM dated 03.03.2023, and Hon’ble Supreme Court’s dismissal of BSNL’s Civil Appeals in CGA pension matters.

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GS AIGETOA writes to CMD with request for intervention to issue the posting order of selected executives for RTTC Jaipur through the selection process for empanelment.

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AIGETOA has highlighted the attention of CMD BSNL to serious discrepancies in posting orders for RTTC Jaipur and other training centres.

Despite a formal selection process involving interviews and panel recommendations, several executives who were duly qualified and recommended have not been given posting orders. Instead, postings have been issued to some who did not appear for interviews or were marked “Not Recommended.” Similar irregularities were earlier reported in postings at BRBRAITT Jabalpur.

GS AIGETOA writes to the CMD BSNL regarding the grievances of executives promoted from SDE to AGM through the Limited Internal Competitive Examination (LICE) for the vacancy year 2023, who were compelled to forgo their promotions due to unfavourable posting orders.

While issuing promotion orders on 2nd May 2025, BSNL also issued associated transfer orders without offering any choice of posting. This led to a series of forced forgo cases, as executives were transferred to distant or unsuitable locations without considering personal, medical, and family-related circumstances.

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GS AIGETOA writes to CMD BSNL regarding urgent need for restoration of SAB Balance Visibility for BSNL-Recruited Employees on LIC Portal.

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The issue of non-visibility and non-updation of Superannuation Benefit (SAB) account statements for BSNL-recruited employees on the LIC portal (our designated Fund Manager) is pending since April 2024.

Despite continuous follow-up by our Association and repeated assurances from BSNL management that LIC is addressing the issue, no tangible progress has been observed to date. This prolonged inaction has created serious apprehensions among employees regarding the timely deposit of SAB contributions to LIC.

In view of the above, we request the following immediate actions:

1. BSNL must take up the matter with LIC at the highest level, ensuring an urgent resolution and a clear timeline for restoring account access and balance visibility.
2. If the issue persists at LIC’s end, BSNL should explore alternative temporary mechanisms to share SAB balances with employees until the portal becomes fully functional.
3. An interim statement or certification from LIC confirming the deposited amounts and balances of each employee should be issued through BSNL. If LIC is unable to provide the details/data on their portal, BSNL should ensure that employee-wise details are made available and updated monthly either on the BSNLCO intranet or through the ERP/ESS portal until a permanent resolution is achieved.

GS AIGETOA writes to CMD BSNL regarding enhancement of Gratuity Limit to Rs 25 Lakh for BSNL-Recruited Employees to Ensure Equitable Retirement Benefits at par with Absorbed Employees.

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GS AIGETOA writes to CMD BSNL regarding urgent review and modification of My Office Attendance App Implementation to Address Operational Challenges and Data Security Related issues.

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Today discussions on Attendance app took place with acting Director HR Shri Papa Sudhakar Rao ji in the backdrop of the letter submitted by AIGETOA.

Management is receptive towards the apprehensions raised and suggestions given by us including that of capturing biometrics on cloud as well as the issues related to marking the Attendance for field units. The suggestions given by AIGETOA has been taken in right spirit and we are looking forward to some remedial actions soon.

General Secretaries of all Unions and Associations write to CMD BSNL for Immediate Replacement of CGM Tamil Nadu and Chennai Circles. The persistent administrative failures, lack of interest in network and revenue development, and the alarming rise in industrial unrest within these circles as the primary reasons.

The current situation has severely affected the morale of employees and the operational performance of both circles, thereby impacting BSNL’s overall growth in the region.

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GS AIGETOA writes to Director HR, BSNL Board with strong objection to the recent instructions issued by BSNL CO dated 08.07.2025 regarding the instructions on upgradation of the mobile-based Attendance App. The changes introduced are neither operationally required nor in alignment with ground realities but rather another coercive step aimed at harassing the dedicated workforce of BSNL.

✅ Click here for Letter to Director HR

Despite already functioning efficiently, the current attendance system is being forcefully replaced with a version involving facial recognition and auto-reading of OTPs. We flagged serious concerns regarding data privacy and cybersecurity, warning that the auto-read OTP feature can lead to unauthorized access, compromising not only employee accounts but also sensitive government systems like e-Office and Samanvay.

It need to acknowledge that BSNL is a service-oriented organization, and attendance cannot be measured in fixed office hours when executives are expected to resolve faults and manage systems round the clock. The association categorically opposed equating field work with rigid time-bound marking.

We request for the following add-on locking:

1] Mandate BSNL officers and Board members to use network for all official purposes.

2] Align IPMS assessment with official attendance hours.

If these coercive measures are not withdrawn, the association will be compelled to advise executives to work strictly within stipulated attendance hours and not beyond. We urge the management to roll back this ill-conceived directive and instead focus on critical operational and service quality issues.