Verification & Correction of Career History in SAP/ESS – Time Bound Exercise till 14.04.2026

BSNL Corporate Office (Personnel Branch) has issued instructions to all Circle/Unit Heads regarding verification and correction of Career History in SAP/ESS Portal vide letter dated 07.04.2026.

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All executives are advised to carefully review their career history details available in the ESS (Employee Self Service) Portal under the Personal Information section.

In case of any discrepancy, omission, or incorrect entry, the concerned executive must immediately report the same to the respective HR/Administration section of their Circle/Unit along with supporting documents for necessary correction through e-Office/email.

Further, Circle/Unit Heads have been instructed to ensure that:

1] HR/Administration sections promptly examine all representations received from executives

2] Necessary corrections are carried out in SAP/ESS after due verification of service records

This is a priority exercise aimed at maintaining accurate and updated service records of all employees and must be completed positively by 14.04.2026.

As the updated SAP/ESS data is likely to be utilized for processing pending OTP requests (including Tenure and Non-Tenure stations) in the near future, all executives are advised to review their records carefully and ensure that any required corrections are completed within the stipulated timeline. Timely action will help in ensuring that their cases are considered appropriately based on accurate data.

Therefore, all executives are strongly advised to take this exercise seriously and ensure that their ERP/ESS records are accurate and up to date, so as to avoid any hardship during the upcoming OTP exercise.

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble Prime Minister of India Shri Narendra Modi Ji for mandatory use of BSNL Swadeshi 4G Services to Promote Aatmanirbhar Bharat in Telecom Technology :

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble Prime Minister of India Shri Narendra Modi Ji for mandatory use of BSNL Swadeshi 4G Services to promote Aatmanirbhar Bharat in Telecom Technology by all the Central Government organizations, State Government organizations, CPSUs, State PSUs and all the employees of such organization claiming reimbursement from Public Funds.

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The Government of India’s vision of Aatmanirbhar Bharat and with the objective of strengthening indigenous capabilities in telecom technology, it is suggested that the adoption of BSNL’s Swadeshi 4G services be made mandatory for all mobile connections wherever expenditure is reimbursed from public funds including all central and state government and public sector entities. In view of above, BDM humbly request to consider request for making use of Swadeshi 4G mandatory for all the Government Organizations, State Government Departments, Central Public Sector Undertakings (CPSUs), State Public Sector Undertakings (SPSUs), and all employees of Central Government, State Governments, CPSUs, and SPSUs who claim reimbursement of mobile expenditure from government or PSU funds for official mobile communications.

This initiative shall give a huge boost to:

1] Strengthening Aatmanirbhar Bharat in Telecom: Adoption of BSNL’s indigenous 4G stack directly supports domestic research, development, and manufacturing ecosystems, reducing reliance on foreign telecom vendors and technologies.

2] National Security and Data Sovereignty: Utilizing a government-owned telecom network ensures greater control over data flow, enhancing security, privacy, and resilience against external threats.

3] Financial Support to a Strategic Public Sector Enterprise: Channeling government-funded telecom expenditure towards BSNL will improve its financial sustainability, enabling further investments in indigenous technology, network expansion, and service quality enhancement.

4] Inclusive Connectivity and Social Responsibility: BSNL plays a pivotal role in providing telecom services in underserved and strategic regions. Increased adoption will strengthen its capacity to continue serving these critical areas.

5] Optimized Utilization of Public Funds: Ensuring that reimbursement-based mobile expenditures are directed towards a government entity aligns public spending with national development priorities. This will ensure that public funds are utilized to support Swadeshi Telecom Infrastructure.

6] Catalyzing Domestic Telecom Ecosystem: Wider adoption will create demand for indigenous telecom equipment, software, and services, thereby generating employment and fostering innovation within the country.

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble MoC for Posting of a Regular CMD in BSNL :

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble MoC for posting of a regular CMD in BSNL to ensure the desired results for the Government’s revival roadmap for BSNL.

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Bharatiya Doorsanchar Manch (BDM) submitted the following for consideration of DoT and ACC :

1] The process for selection and appointment of a regular CMD for BSNL may be completed urgently either by using PESB or Search-cum-Selection Committee method as already advised by PESB.

2] The selected CMD must be given a reasonably long and stable tenure so that medium- and long-term strategic decisions on network rollout, HR and finances can be taken without the uncertainty of short ad-hoc extensions.

3] The roadmap and expected timelines for regular CMD selection may be communicated to the stakeholders, including the employee unions and associations of BSNL, so that speculation and uncertainty at the field level can be minimized.

Easter Greetings to All Members from AIGETOA :

AIGETOA extends its warmest wishes to all members and colleagues on the joyous occasion of Easter.

As we celebrate the spirit of hope and triumph over adversity, let us pray for peace, prosperity, and renewed strength to serve our nation with dedication and commitment.

Wishing everyone a Blessed and Joyful Easter!

AIGETOA writes to CMD BSNL for immediate consideration of pending OTP cases

AIGETOA writes to CMD BSNL seeking urgent consideration of all pending transfer cases under the Online Transfer Policy (OTP), including hard tenure transfers and relieving, humanitarian requests, and inter-circle transfer matters, AGM LICE OTP cases. Many cases have been pending for a long time, causing serious hardship to executives and their families.

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The association has requested that BSNL issue pending OTP transfer orders without leaving out any eligible case and ensure timely relieving, especially for executives who have already completed hard tenure service and those waiting for posting to hard tenure circles. We has also urged that cases likely to mature up to 31.03.2027 be considered now so that executives are not forced to wait for another annual cycle.

Key Points Highlighted :

1] Pending Hard Tenure Transfers & Relieving

2] Humanitarian Considerations

  • Medical issues (self/family)
  • Caregiver responsibilities
  • Spouse grounds
  • Children’s education

3] Executives nearing retirement (58+ years)

4] Displaced executives due to long-stay transfers

5] Return to Parent Circle (Non-Hard Tenure Cases)

6] Utilization in Specialized/Non-Territorial Circles

7] AGM LICE Transfer Cases

Restructuring cell of BSNL Corporate office issues guidelines with respect to the Formation and operationalization of BSNL Integrated Network Command Centre (BINCC) and corresponding field structures at Circle and BA levels:

In order to strengthen real-time monitoring of network performance, improve service quality, enhance customer responsiveness, and establish an integrated operational accountability framework across all technology domains and service segments of BSNL CO has approved the formation and operationalization of the BSNL Integrated Network Command Centre (BINCC) (8 Cells) at BSNL Corporate Office, along with corresponding structures at Circle and Business Area (BA) levels.

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The BSNL Integrated Network Command Centre (BINCC) is envisioned to act as a unified national platform for integrated monitoring, analysis, reporting and escalation of network and service performance across BSNL.

The BINCC shall, inter alia, perform the following functions:

1] The BINCC shall function as the apex centralized monitoring and coordination mechanism for ensuring network quality, service continuity and customer experience management across BSNL.

2] This initiative is a next generation AI enabled system intended to improve the quality of service and go a long way in improving the image of BSNL given the current state of affairs especially at various social media handles of BSNL.

3] This system can give its intended benefits only if it is complemented with the sufficiency of proper resources, resolution of critical network performance issues and above all the employee morale which is at its all-time low.

AIGETOA has requested Management to get a similar setup and feedback mechanism developed for the resource availability, resolution of network issues and the problems faced by the field officers across various field units. Without addressing the critical issues, Quality of Service can not improve. Management has assured that this tool can be used as a feedback mechanism also by the field officers wrt the problem faced.

We request one and all to go through the letter, analyze the same and submit the feedback/suggestions in improving the system (Both from operational as well as HR perspective) through the Circle Secretaries of various AIGETOA chapters for further detailed submission to MoC, MoSC, Secy DoT and CMD BSNL.

Bharatiya Doorsanchar Manch (BDM) Serves Reminder as Pre-Notice to CMD BSNL on Non-Resolution of BSNL HR & Revival Issues:

Bharatiya Doorsanchar Manch (BDM) serve reminder as pre-notice to CMD BSNL regarding the continued non-resolution of key BSNL viability issues and long-pending HR matters, despite repeated assurances and earlier representations, no visible action and progress has been made on issues affecting BSNL revival, employee morale, and complete frustration in the employees.

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Due to continued inaction on the crucial issues pertaining to BSNL and its employees, Bharatiya Doorsanchar Manch shall proceed on “work according to rule” as mark of Protest starting from 16.04.2026. If the issues remain are not addressed with utmost urgency even now, BDM will be left with no option but to serve a full-fledged Organisational Mass action Programs Notice in due course. The responsibility for any industrial unrest in that scenario shall lie solely with BSNL Management.

A] BSNL’s viability Issues:

1] Posting of Regular CMD in BSNL for continuity in the implementation of the various decisions/projects and telecom initiatives of the government especially that of Atma Nirbhar Bharat in Telecom.

2] Immediate directions to the 4G vendors of BSNL to resolve the power, coverage and quality of service-related issues pertaining to the prestigious Swadeshi 4G Network to arrest the growing customer dis-satisfaction.

3] Implementation of the recommendations given by the Committee of Public undertakings (COPU) in its 6th Report for BSNL dated 18th December 2024 submitted to the 18th Lok Sabha and implementation of one company-one policy by ending the disparity between regular employees of BSNL vis-à-vis the employees on deputation.

4] Immediate steps to arrest the continued downfall in the operational revenue of BSNL and consistent churn out of subscribers from BSNL. White Paper on various initiatives launched during last two years along with the associated cost benefit analysis. White paper on reasons for revenue decline despite unparalleled support from government.

5] Immediate Steps to ensure mandatory use of Swadeshi 4G Service provided by BSNL for all the Government organizations and PSUs including its employees wherever the reimbursement is made by the company/organization against the use of Telecom Services.

6] White Paper on the outcome of the Consultant “BCG” appointed for Organization Transformation in Strategic Area vis-à-vis the expenditure made including the details of additional resources provided like Office Space, electricity etc. for their day to day working.

7] White paper on all the pending Committee Reports on HR issues where committee has taken time more than three months to submit the recommendations and fixation of responsibility for delay in submission of these Reports.

8] White Paper on Expenditure made on Mass Transfers along with cost benefit analysis and the reasons for deviation from the approved transfer policy. Routine mass Transfer should be avoided to save expenditure and only need based Transfers should be done.

B] Resolution of the Long Pending HR Issues:

1] Implementation of 3rd PRC in BSNL for executives by waiving of the affordability clause in view of the BSNL’s status as strategic PSU and its involvement in the “Make in India” initiative for development of Swadeshi 4G/5G Technology. Finalization of Wage negotiation for non-executives.

2] Delinking of Pension Revision with Profitability of BSNL. Pension Revision of BSNL/MTNL Pensioners at par with Central Government Pensioners and implementation of Hon’ble PBCAT judgement.

3] “One Company – One Policy” for all Employee in BSNL. The disparity in the Pay, Perks & allowances and Promotional avenues of those on deputation and those Recruited/absorbed in BSNL must be removed and equal rights must be given to all.

4] Settlement of residuals of 2nd PRC recommendation.

5] Immediate Scrapping of SET Recruitment process which is an insult and abuse to the qualified and experienced workforce of BSNL.

6] Creation of internal management hierarchy for BSNL by ensuring the promotions for all eligible executives across all streams/cadres in line with the proposal submitted by the recognized associations of BSNL which not only provides smooth career progression opportunity to the employees of BSNL but also saves a lot of expenditure in the form of unnecessary litigation expenses.

7] Settlement of all the pending seniority disputes in line with the DoP&T guidelines.

8] Immediate issuance of all pending promotions in Executive and non-executive cadres.

9] Withdrawal of the charge sheet issued to the AIGETOA Circle office bearers of Chennai Telecom Circle.

10] Review of deficit and surplus circle transfer policy to enable inter circle, rule-8, Spouse, PWD and Medical cases transfer. Issuance of the Revised Transfer policy in line with the suggestions submitted by the recognized associations which has been kept pending for more than a year after finalization.

11] Implementation of E1 instead of NE-12 scale for the non-executives at par with MTNL.

12] Granting one time option to be covered under the CCS (Pension) rules 1972 for the executives and non-executives whose recruitment process was initiated / notified by DoT before formation of BSNL.

13] Holding of Membership Verification through democratic Process of Secret Ballot rather than the undemocratic Check-Off System which will tilt the advantage in favor of existing recognized unions and associations.