AIGETOA has taken strong objection to the manner in which the Benevolent Fund meeting was conducted on 23 February 2026 without informing the recognised association, despite a prior request for minor rescheduling of time.

Click here for the letter to CMD BSNL

It is worth mentioning that..

1] The meeting on Benevolent Fund with AIGETOA, SNEA and committee members was held without any confirmation or intimation to AIGETOA after a request to shift the timing from 11:00 AM to 4:00 PM due to prior engagements.

2] In the past, Benevolent Fund meetings have been postponed multiple times keeping in view the availability of officers and other association representatives, but this time even a simple communication that the meeting would not be rescheduled was denied.

This creates a clear impression that the Admin Section tried to avoid AIGETOA’s presence, particularly because AIGETOA consistently raises issues in the interest of employees and BSNL.

We place our firm objection on record and request that strict action be taken against the concerned DGM and PGM, if this action is in any way related to AIGETOA’s recent communications regarding pending issues or the manner of interaction of certain officers in the HR group.

If AIGETOA’s presence was deliberately avoided in order to push through a “half-cooked policy” with the concurrence of the majority association, we also place our strong objection to any such proposal that places the entire burden on employees without any corresponding responsibility on the employer.

AIGETOA has also flagged the earlier discussions with LIC during GTI deliberations, where LIC was asked to quote for GTI cover of ₹10/20 lakh with at least 50 percent premium to be borne by BSNL, and has pointed out that no further progress has been communicated so far. The association has stated that the way forward on this crucial protection for employees should have figured as a key agenda item in the Benevolent Fund meeting.

Seeking CMD’s personal intervention, AIGETOA has further called for strict adherence to CVC guidelines on posting in sensitive positions. The DGM and PGM have overstayed in their present HR posts beyond the stipulated tenure, while executives of AGM and below level are being subjected to frequent transfers, even in cases involving medical and PWD immunity. AIGETOA has requested immediate corrective action and has expressed that such matters should not be allowed to escalate to quasi‑judicial forums like CVC if they can be resolved through proper administrative decisions.

After sustained and consistent follow-up by AIGETOA regarding the deteriorating mobile network performance during the technology migration phase, BSNL Corporate Office has now issued clear directions to all Circles for immediate corrective action. Vide letter No. BSNLCO-CMQS/16(11)/2/2020/NWO CM II-Part(3) dated 23.02.2026, Corporate Office has acknowledged the concerns raised by AIGETOA on issues related to 3G shutdown, Phase IX.2 network stabilization, and the challenges being faced by field units.

Click here for Letter Issued by BSNL in Reference to AIGETOA Letter

Click here for AIGETOA Letter on 4G Network & 3G BTS Shutdown

Key Directions Issued by Corporate Office:

1] Priority to Network Optimization & Stabilization

Circles have been instructed to ensure that the newly deployed Phase IX.2 network meets prescribed benchmarks and quality standards, with focused efforts on optimization before proceeding with further 3G shutdown.

2] Detailed Site-Level Assessment Before 3G Shutdown

Revenue impact, coverage, data utilization, and service quality parameters must be thoroughly analysed before switching off 3G sites.

3] Immediate Escalation of RRH Radiation Power Issues

Reduced radiation power output in RRHs must be escalated to vendors for time-bound replacement.

4] Strict Vendor Accountability

Vendor non-responsiveness in fault restoration and optimization is to be taken up at the highest level. All supplied equipment must strictly comply with tender specifications.

5] Focus Areas for Stabilization

Priority corrective actions to be ensured for:

• IMS stabilization

• Interzone VoLTE roaming

• LBS/CBC/NB-IoT related issues

Action Taken Report

Circles have been asked to take necessary action and submit reports to Corporate Office at the earliest.

AIGETOA had repeatedly written to the CMD, BSNL highlighting Network instability due to 3G shutdown, Inadequate optimization before migration, Customer dissatisfaction and churn risk, Stress on field officers working without adequate resources and Need for vendor accountability and structured stabilization plan. The present direction from Corporate Office clearly reflects the impact of our persistent efforts and structured representation on mobile network issues.

While issuance of directions is a positive step, strict monitoring of implementation at Circle and BA level is equally important. We urge all Circle and District teams to Closely monitor compliance, Document ground-level challenges and Share feedback with CHQ for further escalation wherever required.

AIGETOA remains committed to protecting the professional dignity of field executives and ensuring that BSNL’s network quality improves in a structured and accountable manner.

Together, we will continue to pursue systemic correction and long-term stabilization of BSNL’s mobile network.

Further, It has come to our notice that instead of focusing on strengthening the collective effort for network improvement, one Association has been repeatedly reaching to management with objections on why AIGETOA’s concerns are being acknowledged and acted upon by the Management.

We believe that the real objective of any association should be resolution of issues, not comparison of recognition on who does it. When genuine concerns are raised with clarity, supporting facts, and sustained follow-up, Management naturally takes cognizance. The recent directions issued by Corporate Office regarding mobile network optimization reflect the seriousness of the matter and the need for corrective action across Circles.

AIGETOA has always maintained that strengthening BSNL’s network, protecting its revenue, and supporting field executives must be a collective responsibility. This is not a matter of credit or visibility. It is about ensuring that the organization responds in time to operational challenges.

We remain focused on constructive engagement, professional advocacy, and tangible outcomes. Our priority will continue to be policy correction, accountability, and improvement in service quality for the larger interest of BSNL and its executives.

Let us all work towards solutions rather than narratives.

AIGETOA writes to CMD BSNL regarding the problems faced by executives while applying for deputation. The issues include delay in forwarding applications, delay in relieving after selection, and long pendency in finalizing terms with borrowing organizations.

It has been brought to the notice of this Association that many applications are rejected due to ambiguity regarding the mapping of IDA and CDA scales. Further, due to delays in time-bound upgradations than their substantive posts. AIGETOA requests that clear guidelines be issued to ensure that all deputation applications are forwarded promptly to the borrowing organizations, provided the executives meet the basic eligibility criteria, without unnecessary administrative bottlenecks.

Click here for letter

AIGETOA writes to CMD BSNL for urgent intervention for facilitating sports activities and ensuring participation of BSNL employees in recognized State and National level tournaments and leagues.

The denial of participation, non-approval of Special Casual Leave/On Duty facility, and refusal to provide administrative support such as affiliation fees, despite clear provisions in the BSNL Sports Compendium has been highlighted. Also even after Circles forward recommendations in the prescribed format, sportspersons are not being permitted to participate as Coach/Technical Delegate, leading to demotivation and dissatisfaction.

Click here for the Letter

GS AIGETOA writes to CMD BSNL highlighting the continuing disparity in pay, perks and service conditions between officers on deputation and regular BSNL executives. The immediate intervention to ensure fairness, organisational balance and long-term industrial harmony in BSNL.

Despite BSNL functioning as a single corporate entity, two parallel standards of compensation continue to exist. Officers on deputation draw CDA pay and allowances at par with Central Government employees, while regular BSNL executives remain on IDA scales without timely pay revision and adequate allowances. Both categories discharge responsibilities for the same organisation and from the same corporate resources, yet the service conditions remain unequal.

Click here for Letter Submitted

Issues:

1] Non-Implementation of 3rd PRC

The 3rd PRC period (2017–2026) is nearing completion, but BSNL employees are still drawing pay under 2nd PRC scales notified in 2007, while deputationists continue to receive 7th CPC benefits and are now poised for 8th CPC benefits .

2] Pending Residual Issues of 2nd PRC

Long-pending residual issues since 01.01.2007 remain unresolved, causing financial loss to BSNL-recruited employees .

3] Outdated Allowances and Welfare Measures

• Transport Allowance still at 1996 levels
• TA/DA rates outdated, especially for AGM equivalent and below levels
• No All India LTC facility
• Limited medical and social security provisions compared to other Central PSUs.

4] Stagnation in Promotions

Even after 25 years of BSNL’s formation, no structured internal management hierarchy has been effectively implemented. Regular executives continue to face stagnation, while officers on deputation receive regular promotions against BSNL posts.

Demands :

AIGETOA has urged the BSNL Management for:

1] Strict implementation of the principle of One Company – One Policy in pay, perks and service conditions.

2] Elimination of disparity between office on deputation and regular BSNL executives in compensation and career progression.

3] Immediate settlement of residual issues of 2nd PRC and firm action for approval of 3rd PRC at par with other Central PSUs.

4] Revision of outdated allowances and restoration of welfare measures like All India LTC and improved medical facilities.

5] Time-bound promotions of eligible executives to ensure a proper succession plan in BSNL.

The affordability cannot be selectively applied when two sets of employees within the same organisation are treated differently. More than 52,000 employees and their families are looking towards the management for a fair and transparent policy framework.

GS AIGETOA writes to CMD BSNL for Immediate Implementation of Sabbatical Leave Policy in BSNL at Par with Other Central PSUs and Government Organizations.

Click here for GS Letter

BSNL executives have been working under sustained operational pressure, financial constraints, and limited career progression opportunities. Many officers are keen to pursue higher technical qualifications, management education, specialized certifications in emerging telecom technologies, or research in areas aligned with BSNL’s future roadmap or to take other assignments to hone their current skillset. In the absence of a formal Sabbatical Leave policy, such aspirations either remain unfulfilled or result in resignation and loss of experienced manpower.

Implementation of Sabbatical Leave in BSNL would:

1] Enable skill enhancement in areas such as 4G/5G technologies, IT systems, cybersecurity, and emerging telecom domains.

2] Improve retention by providing structured flexibility instead of forcing employees to choose between career development and job continuity.

3] Align BSNL’s HR Policy structure with other Central PSUs and Government departments.

4] Enhance morale by demonstrating that BSNL values professional growth and work-life balance.

5] Preserve institutional knowledge by allowing employees to return after skill upgradation rather than exit permanently.

AIGETOA writes to CMD, BSNL highlighting serious concerns regarding prolonged delays in resolution of committed HR issues and the functioning of the PGM (Estt/Rectt/Admin/Training Cell).

Click here for Letter Submitted

AIGETOA has once again taken up the serious and long-pending issues related to the non-functioning of the Sanchar Aadhaar (SA) portal of BSNL. The matter has been taken cognizance of, and the DoT has directed BSNL to examine the issues and furnish its response to the concerns raised by AIGETOA.

As per the information received from DoT, a formal communication in this regard has already been issued to BSNL. It is also understood that the issues highlighted by AIGETOA have been addressed at the appropriate level.

AIGETOA continues to consistently raise all critical issues affecting BSNL, whether related to the viability of the organization or to HR matters. We are presently awaiting a formal and detailed communication from BSNL on this issue.

AIGETOA has raised serious concerns regarding the issues affecting the BSNL 4G network and its operational performance. BSNL management has now formally replied to the concerns submitted by AIGETOA.

The response received from BSNL is currently under detailed examination by the AIGETOA team. After thorough analysis, AIGETOA will submit an appropriate and reasoned response to the management, highlighting unresolved issues and required corrective measures.

Click here for the Letter Received from BSNL

As per the provisions of constitution of AIGETOA, the Central Executive Committee Meeting of AIGETOA CHQ is hereby notified to be held on dated 9th Feb & 10th Feb 2026 at Bhubaneswar, Odisha. The agenda and schedule of the meeting is as follows:

Click here for Notification

Agenda of the Meeting:

1] Deliberation and discussion on various HR issues and adoption of the resolutions.

2] Deliberation & discussion on various organizational issues & adoption of the resolutions.

3] Formation of various nominated committees and teams for smooth working and execution of various organizational activities.

4] Discussion on any other item with the permission of Chair.

Venue and Schedule of the Meeting:

9th Feb & 10th Feb 2026 at Bhubaneswar, Odisha.

Time: From 10.00am to 7.00pm

All CHQ Members are requested to kindly fill out your respective travel plans via the online form. This will enable us to make the necessary arrangements in a timely manner.

Click here for the Online Google Form for CEC Meeting