BDM conveys its deep concern, strong dissatisfaction & resentment over the current state of affairs in BSNL which mostly pertains to the prolonged administrative inertia at various levels, declining service standards arising out of policy formulation & execution gaps, and the persistent non-resolution of Long-Pending genuine HR issues affecting BSNL employees.
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A series of communications, meetings, and assurances were extended by BSNL Management to Bharatiya Doorsanchar Manch last year, both with respect to HR issues as well as issues pertaining to BSNL viability. Subsequent to the meeting of BMS delegation led by General Secretary BMS with the Hon’ble Minister of Communications on 17th July 2025, whose timely intervention and assurances were received positively, the forum decided to stop the organizational action programs initiated under the platform of Bharatiya Doorsanchar Manch.
However, despite the passage of considerable time, no tangible progress is visible, particularly on HR-related issues. Employees who had shown restraint and reposed faith in the assurances provided, now feel deeply disappointed. BDM has demanded for immediate corrective action, and fixation of accountability for non submission of the committee reports despite a period of nine months getting over. BDM has expressed that such prolonged delays undermine the sincere revival efforts of the Government of India for BSNL, create disillusionment among employees and erode employee and pensioner’s confidence despite the Government’s continued and unprecedented support to BSNL.
It is imperative for the management to recognize that the prolonged decline of BSNL can no longer be attributed solely to the external market conditions. Delayed decision-making, ineffective execution of approved measures, and continued neglect of stakeholder inputs and their issues have significantly contributed to the present situation.
BDM has demanded :
- Fixation of accountability on committees, sections, or officers responsible for undue delays or non-compliance.
- Immediate submission and finalization of all pending committee reports related to assured HR and service matters and immediate resolution of the issues.
- Time-bound implementation of decisions already committed to the BDM.
- Immediate resolution of issues impeding BSNL’s progress and revenue growth, as repeatedly highlighted and submitted by the Bhartiya Doorsanchar Manch (BDM) and its constituents.
We sincerely hope that the Management will act decisively and take concrete steps to restore employee confidence which is currently at its lowest point. However, in the absence of visible and measurable outcomes within a reasonable timeframe, the Bhartiya Doorsanchar Manch (BDM) shall be constrained to review its earlier decision and resume organizational action programs from March 2026 onwards, the responsibility for which shall rest entirely with the Management. This has been categorically conveyed to management.
Dear Friends
While the persuasion of AIGETOA and BTEU continues at various levels through various meeting submissions and deliberations, it is pertinent to state that despite all these efforts management has been cold shouldering the issues pertaining to employees in the name of focus on revenue and thrusting the responsibility of the non-performance to the employees as evident in their recent actions . While BDM acknowledges the fact that emphasis of management should be on growth and revival of BSNL but at the same time ignoring the issues of employees and pushing them to the corner can not be ignored either. While we have been searching for the mention of HR issues in recent communications of Management, we could not find it anywhere. This clearly indicates that there will be another series of waiting in the name of focus on revenue and efforts for improving the service and that too without provisioning of resources, tools and funds. Management must not forget that HR is a different vertical specifically handling the issues related to Human Resource. The HR group also need to be given the target for resolution and clearance of the pendencies.
Still at this belated stage, we feel that HR group will realize the gravity of the situation and will come up with the necessary needful action. If the resolution do not come in a fixed stipulated time, BDM will restart its organisational action programs March 2026 Onwards.