AIGETOA writes to Director (HR), BSNL Board, requesting immediate consideration of OTP requests from executives who were transferred to other circles under the long stay criteria during 2022–2024 and have now completed the requisite tenure in their new postings.

✅ Click here for Letter to Director HR

AIGETOA highlighted the deep anguish and mental distress being faced by these executives, many of whom have spent the last 2-3 years away from their families under difficult conditions.

It may also be noted that there are several employees who have crossed the age of 58 years, whose requests may be considered in-line with the prevailing transfer policy guidelines. Additionally, there are many cases where employees have already completed two to three years tenure breaks and are seeking consideration on genuine grounds such as medical issues, caregiver responsibilities, spouse employment ground, etc., as per the existing policies in force in BSNL and in accordance with the DPE guidelines.

GS AIGETOA writes to the CMD BSNL regarding the pending gratuity contributions towards LIC for the BSNL recruited employees and requested to intervene urgently and issue necessary directions for immediate clearance of all pending dues to LIC under the Gratuity Scheme. The association has also requested that a regular monthly mechanism be ensured to avoid any future backlog.

✅ Click here to read the letter submitted to CMD BSNL

AIGETOA has expressed serious concern over the piling up of unpaid gratuity contributions, which is causing unnecessary hardship and uncertainty for employees at the time of retirement, death, or resignation. It has been emphasized that gratuity is a statutory right and its delay is not only unjustified but also legally questionable.

AIGETOA has submitted a letter to the CMD BSNL, Sh A Robert J Ravi Ji, raising unequivocal objections to the recently launched “Mission Revenue First – Asset Ambassador” scheme. The initiative as impractical, symbolic, demotivating, and disconnected from ground realities.

Click here for letter

🔴 Key Objections Raised by AIGETOA:

1] The policy lacks precedent, practicality, and purpose. Assigning network assets like OLTs and BTSs to employees without authority, resources, or control is operationally unsound and practically redundant.

2] BSNL is ignoring real issues like outdated transmission equipment, poor QoS post-4G rollout, repeated link failures, and inaccessible fault booking systems.

3] Employees are being burdened with responsibilities without authority, tools, or training. No incentives, decision-making powers, or operational infrastructure have been provided.

4] The morale of employees is already at a historic low due to non-implementation of pay revisions, no career growth, lack of social security, and poor working conditions.

5] The initiative overlaps with existing systems like IPMS, Integrated NOC, and KPI monitoring, causing duplication and administrative chaos.

🛑 AIGETOA Demands:

1] Immediate withdrawal of the Asset Ambassador policy.

2] Address systemic and infrastructural failures that are the root causes of revenue erosion.

3] Ensure dignified working conditions – many BSNL offices are in dilapidated and unsafe states.

4] Provision of necessary operational tools – transport, hardware, spares, and AMC support.

5] Implementation of HR reforms – including pay scales, promotions, superannuation, and employee welfare measures.

6] Fix accountability at leadership levels for flawed policy frameworks.

AIGETOA firmly states that such symbolic and impractical initiatives will not revive BSNL. Instead, trust, empowerment, and practical policies must form the foundation of revival. The association reaffirmed its commitment to protect the dignity and interests of BSNL executives and demanded corrective measures at the topmost level.

GS AIGETOA has submitted letter to the CMD BSNL regarding serious discrepancies and arbitrary actions in the recently issued transfer orders dated 30.06.2025, following the original transfer orders dated 02.05.2025.

Click here for letter

Despite earlier concerns raised by AIGETOA about violations of BSNL’s OTP and Transfer Policies, the Personnel section has issued subsequent modifications without addressing core issues. The revised orders appear random, lacking transparency, and have led to widespread resentment among executives, further resulting in over 15 court cases filed across various CATs.

Issues Highlighted :

1] Immunity grounds: Many immunity cases of AIGETOA has been left for no reasons while the orders have been issued for other associations. On one of the retention on immunity grounds, the date has been arbitrarily mentioned which do not have any basis.

2] Age above 56 grounds: The policy states that a person who has acquired age above 56 years on 31st March of the Financial Year in which orders are issued cannot be transferred on long stay basis. While few cases have been considered, few have been left arbitrarily without assigning any reasons.

3] Medical immunity cases: Few cases considered while many genuine cases not considered including even self-critical illness and family care giver cases.

4] PWD Self and Dependent Care Giver cases not considered.

5] Few orders issued on Own Cost while Few on Company Cost.

6] OTP requested for a particular circle and transfer carried out to other than requested circle. As per policy either OTP is to be considered or rejected but it cannot be modified to other circle as per choice of management being a voluntary transfer.

7] Non Implemented Transfer cases modified arbitrarily to other circles which is completely in contravention to the transfer policy.

8] OTP orders of persons not completing tenure issued while orders for those who have completed or about to complete the tenure have not been issued. As per policy, tenure orders used to be issued in advance but now this has been delayed for almost six months now and still no visibility about those who are going to complete their tenure next month.

9] 12th class immunity not extended despite provisions in the prevailing norms.

10] OTP cases of those transferred under long stay in the year 2022-23 are not considered while for select few the same has been considered.

11] Many officers having higher stay at station has not been transferred while those with lesser stay at station have been transferred out.

AIGETOA demands the following:

1] Direct the concerned authorities to review the orders issued on 30th June, 2025 and address the omissions related genuine grounds as per policy precedence and norms.

2] Institute an inquiry into the whole state of affairs pertaining to issuance of the orders under reference to rule out the involvement of the vested interests and fixing up the responsibility.

3] Reiterate and ensure strict adherence to the Government of India guidelines and BSNL’s Active Transfer Policy for all future transfer processes, emphasizing the distinct nature and priority of hard tenure postings.

4] Further officers must be asked to work according to the delegated power instead of dragging the higher office for even routine works like transfer postings. Since most of the time, orders are issued in contravention of the guidelines, a general perception goes that the orders have been issued under instruction from higher authority.

GS AIGETOA writes to CMD BSNL regarding Non-Issuance of Transfer Orders for Executives Completing Hard Tenure and Discrepancies in Order No: BSNLCO-PETS/12(11)/1/2025-PERS1/1 dated 02.05.2025.

Click here for Letter

GS AIGETOA writes to CMD BSNL highlighting the pressing need to reform and strengthen the social security framework for BSNL recruited employees.

Click here for Letter

The unfortunate and untimely demise of Shri Atul Singhal, SDE, Bharuch (Gujarat), who succumbed to cancer after 23 years of committed service on 17th June 2025, has once again laid bare the severe shortcomings in BSNL’s HR policies. The meager monthly pension available under EPF and SAB, coupled with the lack of appropriate healthcare coverage and absence of death relief mechanisms, leaves families of deceased employees in deep distress.

AIGETOA have been continuously demanding the following essential measures:

• Implementation of 30% Superannuation Benefits (SAB).
• Creation of a DRF for immediate family support.
• Provision of BSNL-funded GHI & GTI.
• Compassionate ground appointments for eligible dependents.

This incident is not an isolated case but a reflection of systemic apathy. It is high time the management recognizes the depth of the crisis and takes urgent corrective actions.

GS AIGETOA writes to CMD BSNL Shri A Robert J Ravi emphasizing the urgent need for provision of dedicated vehicles in field units for safeguarding Telecom Infrastructure and supporting operational excellence thereby protecting crores of rupees investments in infrastructure and drive revenue growth and coverage convergence.

📎 Click here for the Letter

The absence of reliable transportation severely hampers BSNL’s ability to safeguard its vast telecom infrastructure, respond to emergencies, maintain service quality, and effectively engage with enterprise customers. The lack of vehicles affects the specific operational challenges :

1] Maintenance of critical infrastructure and site visits.

2] Monitoring of OLTEs, 4G saturation, and Project IX.2.

3] Field marketing and outreach in remote areas.

4] Timely coordination with municipal and civil authorities.

5] Attending VIP visits, public programs, and emergencies at odd hours.

6] Enterprise Business engagements and revenue exploration.

AIGETOA has proposed the immediate deployment of rented cab services (like Ola/Uber) where available, and contracted vehicles in other areas. It needs to acknowledge that vehicle provision is not a luxury but a critical operational necessity to protect crores of rupees worth of infrastructure and ensure BSNL’s growth trajectory.

GS AIGETOA writes to the CMD BSNL for withdrawal of the posting orders of the 205 executives promoted in the grade of AGM for 33% LICE Promotions and allow them to join on “as is where is basis” specially in current prevailing situation of the country in view of the various lapses, discrepancies observed vis-a-vis the existing promotion and transfer policy.

Click here for letter

The association urges the BSNL management to review the transfer orders and requests to:

• Immediately rollback the arbitrary Transfer & Posting Orders issued on 02.05.2025.
• The LICE promoted AGMs should be promoted on ‘As is Where is’ basis, specially in current prevailing situation of the country.
• Also make joining time as 40 days instead of 15 days as per existing policy and DoP&T guidelines. In fact, it should be extended further keeping in view the current escalation at Border States and closing of air spaces at many places.
• As per the existing T&P policies, the executives should be given option facilities to choose from the list of circles in the same way as provided in OTPs. Even some are willing to swap their allotted circles mutually.
• The disturbance in the name of Long Stay Transfer should be in accordance with the well-established T&P guidelines.
• Immediate withdrawal of orders to post LICE AGMs only in SDCAs.

GS AIGETOA writes to CMD BSNL for urgent intervention on large scale rejection of higher pension application die to BSNL’s failure to provide required records to EPFO.

AIGETOA demand immediate intervention on the following actions:

1. BSNL Corporate Office should take up the matter with EPFO Headquarters immediately to seek reconsideration of the rejected applications.
2. Direct BSNL Tamil Nadu, Chhattisgarh, Chennai Metro District, CNTX-West, CNTX-South and Gujarat Circles and other circles also to immediately submit complete and accurate wage details and contribution records as desired by the regional EPFO to ensure proper processing of higher pension claims of BSNL employees.
3. Ensure that all affected employees receive certified copies of their pay and EPF contribution details to facilitate their individual appeals.
4. Obtain and publish all official communications from the regional EPFOs, including the rejection order and related correspondence, for complete transparency.
5. Replicate the approach taken by BSNL Kerala Circle and MP circle wherein higher pension claims are successfully accepted by the regional EPFOs and most of the optees got demand cum consent letter. It is requested to ensure equal treatment for BSNL employees across all circles.

Click here for letter

GS AIGETOA writes to Director (HR) highlighting the growing unrest among executives due to pending HR issues and operational challenges. Letter covers resolutions of the Central Executive Committee (CEC) held online on 15th April 2025. The meeting was attended by all the Circle Secretaries, Circle Presidents, Members of AIGETOA Central Headquarters and the members of various committees constituted by AIGETOA CHQ.

Click here for Letter – MoM & Resolutions