User Manual for WEB Based Utility of LIC of India regarding BSNL Employees Superannuation Pension Scheme for BSNL Direct Recruits :

User Manual for WEB Based Utility of LIC of India regarding BSNL Employees Superannuation Pension Scheme for BSNL Direct Recruits :

As demanded by AIGETOA, LIC of India has provided web based utility for E-Services to the members of the BSNL Superannuation Pension Scheme. To avail the web-based utility LIC ID’s have been allotted by the fund manager i.e. M/s LIC of India, which is appearing on the pay slip.

Click here for the letter

Click here for the SOP

We wish to inform all that majority association (MA) took a short cut step by agreeing to circulation of excel sheet containing the vital details of beneficiaries which was not at all a secure and good practice. Again it was left to AIGETOA which objected strongly on such type of circulations and instead demanded for co-ordinate with LIC to ensure the facility on LIC portal.

Click here for letter submitted by AIGETOA earlier

The Web-Based Utility allows the facility of viewing the details of Monthly Contribution, Balance till date and other E-Services. The User Manual for creating a user ID and password of the same is enclosed herewith, the basic data required for availing the web-based facility regarding the policy is as follows :-

1] Master Policy No. with M/S LIC of India 310103011795.

2] Members may ensure that the mobile number. and a valid E-mail ID of the employee should be updated in SAP.

3] Members may further ensure that in case they are having individual policy with LIC of India then they have to ensure that they have identical basic details i.e. name, DOB, mobile no., Email ID, PAN No. and other basic details, in both the individual policy and BSNL group superannuation policy.

4] If the mobile number of a member is already registered in any LIC policy (except self), then the system will not allow the member to log in. In such cases, members need to get the mobile number updated in the previous policies or in the BSNL SPS group policy.

5] The mobile number and email ID of one member will not be allowed for another member.

In case of any technical issue pertaining to the web-based utility, the grievance may be raised to the following officers of LIC/BSNL.

Sh. Praveen Yadav Branch Manager (P&GS) LIC, New Delhi

Whats app/SMS No.: +91 8517000003, Email ID: praveen.yadav1@licindia.com

Sh. Pawan Kumar Beniwal, Dy. Manager (CA) BSNL, CO New Delhi

Whats app/SMS No. +91 9416837849, Email lD: agmca1bsnl@gmail.com

Update on Team AIGETOA Meetings with BSNL Management (CMD BSNL, Director HR & PGM Pers/HR):

Dear Friends,

Recently we have seen some message on behalf of GS MA wherein subsequent to his meeting with CMD BSNL, it was conveyed that..

“The discussion was fruitful on Majority of points including consideration of OTP Request Transfers in month of APR 2026.”

We find no wonder on such positive update from the handle of majority association as in the last 2.5 years we have seen many such positive updates, the recent one being the endorsement of IDA increase order on dated 15.03.2026 wherein it was informed that order has reached BSNL and shall be implemented in the month of March 2026.

Contrary to the message of fruitful discussion on all major issues with CMD BSNL on dated 07.04.2026, the fact is something else. In the evening of 7th April 2026 at 7.40pm, Team AIGETOA met CMD BSNL in the presence of Director HR & PGM Pers to deliberate upon the issues submitted vide our pre-notice dated 27.03.2026. The meeting lasted for around 45 minutes.

On Promotions, CMD BSNL was categorical in his statement that as far as promotions are concerned, he will not allow any work around solution i.e. Personal Upgradation Proposal, Increase in Posts through Restructuring, Diversion of unused posts, matching saving etc. He said he is open to promotions for the existing vacancies only in respective quotas provided all the stake holders and the litigants sit together and give an affidavit of “NO OBJECTION” in respective courts. He also said that association should become party in court and fight the cases.

With respect to Personal Upgradation Proposal, he said since DOT has raised the queries on the objections of other groups, he is not willing to take this proposal with DOT again. We responded by stating that the current proposal has got the concurrence of the all three Associations viz. AIGETOA, SEWA & SNEA and hence can easily be implemented now. Still CMD BSNL was resolute in his opinion that neither he will deviate from existing practice nor increase in posts will be allowed through restructuring and all stake holders and litigants must come together to find the solutions. We categorically stated that such suggestions of CMD are unlikely to happen in BSNL and delay by management due to such reasons should not happen.

It is clearly visible the BSNL management is taking shelter of such unresolved litigations to deny the long awaited promotions across various cadres.

With respect to our proposal of “BSNL Succession Plan” submitted by Bharatiya Doorsanchar Manch (BDM) to Hon’ble MoC vide letter dated 9th Jan 2026. CMD BSNL told that BSNL Management is in discussion with Hon’ble MoC on the matter and they will revert once any go-ahead is received from the office of Hon’ble MoC.

On SET, the CMD said that he is in discussion with DOT on the objection raised by associations and management is not in any hurry to either conduct the exam or cancel the exam. It will be known in due course. However, through some unconfirmed sources, it has earlier come to our knowledge that MTs/SETs are being contemplated to be promoted directly to DGM Cadre and any amalgamation of the management cadre will take place at DGM level instead of AGM level. On this we have categorically informed management that if any such move is thought of, the same will be responded to with strong resistance in the form of agitation and legal cases, as well as complaints to various authorities CVC, Lokpal and other quasi-judicial bodies about the undue favour being extended to one particular group.

On Financial issues related to employees and finalisation of various committee reports, both Director HR and CMD BSNL replied that they are waiting for the financial figures of FY 2025-26 only after going through the same, management will be in a position to comment of any form of resolution.

On 3rd PRC also it was quite clear that nothing will be done by BSNL/DoT and same needs to be precipitated before the highest echelons including the PMO, MoC and senior group of ministers.

These statements of CMD BSNL and Director HR clearly indicates that management is in “NO MOOD” to settle any issue either financial or non-financial and shall again be taking various excuses to delay as much as possible. The great divide of BSNL between the so called “HAVES” (Policy Makers) and “HAVE NOTs” (Internal Employees of BSNL) will continue with one group getting all benefits of 7th CPC while the other group will continue to deprived of all benefits. This can only end if all the employees come together in the quest of “One PSU One Policy” being pursued by Bharatiya Doorsanchar Manch (BDM) at various levels.

Hence, on all critical HR aspects it is concluded that to come out with any success, a huge effort is required on the part of all and nobody should get carried away by any Goody-goody update from any one claiming himself to be the representative of BSNL Executives.

Its high time to realize that struggle for existence is utmost necessity and without struggle our existence as BSNL Executives will cease to exist.

With respect to OTP transfers and issuances of hard tenure orders, right now deep research work is going on through AI/ML and the inputs have been sought w.r.t APAR scores, Qualifications, Field Experience and Length of service left. The complied request received by CHQ AIGETOA has been submitted to management with all necessary details for consideration by management. The orders are shall be issued after 14th April 2026.

BSNL Executives’ Voice via BDM for BSNL 4G & Regular CMD BSNL Gains National Attention ; Reaches PMO as BDM Campaign Trends #1 on X

Heartfelt Thanks to All Aware BSNL Executives!

Dear Friends,

Our collective voice has now reached the highest corridors of power. This has been possible only because of your overwhelming support and active participation.

We are encouraged to share that the news covering the Bhartiya Doorsanchar Manch (BDM) letters to the Hon’ble Prime Minister and Hon’ble Minister of Communications has trended at #1 on X (Twitter) under the News category.

This strong digital footprint impact ensures that our key demands mandating BSNL Swadeshi 4G for Government departments and appointment of a Regular CMD reaches to all concerned across various levels.

The Struggle Continues – Let’s Stay Connected

The letters addressed to the Hon’ble Prime Minister and Hon’ble Minister of Communications have also received wide media coverage:

1] Economic Times. Click here for Complete News

2] Telecom Talk. Click here for Complete News

3] Communications Today. Click here for Complete News

To sustain this momentum and strengthen our outreach, we request every executive to stay connected through our official platforms. We appeal to every executive to also follow the official AIGETOA CHQ handles.

Strengthen Our Digital Unity:

🟢 WhatsApp Channel (Instant Updates):

https://whatsapp.com/channel/0029Va4rF99Au3aM4c9IlR1m

🐦 X (Twitter) – Follow | Repost | Share:

https://twitter.com/aigetoachq

Your unity is our greatest strength. Let us continue to build pressure until our mission is achieved.

Together We Have, Together We Can, Together We Will!

Verification & Correction of Career History in SAP/ESS – Time Bound Exercise till 14.04.2026

BSNL Corporate Office (Personnel Branch) has issued instructions to all Circle/Unit Heads regarding verification and correction of Career History in SAP/ESS Portal vide letter dated 07.04.2026.

Click here for Letter

All executives are advised to carefully review their career history details available in the ESS (Employee Self Service) Portal under the Personal Information section.

In case of any discrepancy, omission, or incorrect entry, the concerned executive must immediately report the same to the respective HR/Administration section of their Circle/Unit along with supporting documents for necessary correction through e-Office/email.

Further, Circle/Unit Heads have been instructed to ensure that:

1] HR/Administration sections promptly examine all representations received from executives

2] Necessary corrections are carried out in SAP/ESS after due verification of service records

This is a priority exercise aimed at maintaining accurate and updated service records of all employees and must be completed positively by 14.04.2026.

As the updated SAP/ESS data is likely to be utilized for processing pending OTP requests (including Tenure and Non-Tenure stations) in the near future, all executives are advised to review their records carefully and ensure that any required corrections are completed within the stipulated timeline. Timely action will help in ensuring that their cases are considered appropriately based on accurate data.

Therefore, all executives are strongly advised to take this exercise seriously and ensure that their ERP/ESS records are accurate and up to date, so as to avoid any hardship during the upcoming OTP exercise.

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble Prime Minister of India Shri Narendra Modi Ji for mandatory use of BSNL Swadeshi 4G Services to Promote Aatmanirbhar Bharat in Telecom Technology :

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble Prime Minister of India Shri Narendra Modi Ji for mandatory use of BSNL Swadeshi 4G Services to promote Aatmanirbhar Bharat in Telecom Technology by all the Central Government organizations, State Government organizations, CPSUs, State PSUs and all the employees of such organization claiming reimbursement from Public Funds.

Click here for Letter

The Government of India’s vision of Aatmanirbhar Bharat and with the objective of strengthening indigenous capabilities in telecom technology, it is suggested that the adoption of BSNL’s Swadeshi 4G services be made mandatory for all mobile connections wherever expenditure is reimbursed from public funds including all central and state government and public sector entities. In view of above, BDM humbly request to consider request for making use of Swadeshi 4G mandatory for all the Government Organizations, State Government Departments, Central Public Sector Undertakings (CPSUs), State Public Sector Undertakings (SPSUs), and all employees of Central Government, State Governments, CPSUs, and SPSUs who claim reimbursement of mobile expenditure from government or PSU funds for official mobile communications.

This initiative shall give a huge boost to:

1] Strengthening Aatmanirbhar Bharat in Telecom: Adoption of BSNL’s indigenous 4G stack directly supports domestic research, development, and manufacturing ecosystems, reducing reliance on foreign telecom vendors and technologies.

2] National Security and Data Sovereignty: Utilizing a government-owned telecom network ensures greater control over data flow, enhancing security, privacy, and resilience against external threats.

3] Financial Support to a Strategic Public Sector Enterprise: Channeling government-funded telecom expenditure towards BSNL will improve its financial sustainability, enabling further investments in indigenous technology, network expansion, and service quality enhancement.

4] Inclusive Connectivity and Social Responsibility: BSNL plays a pivotal role in providing telecom services in underserved and strategic regions. Increased adoption will strengthen its capacity to continue serving these critical areas.

5] Optimized Utilization of Public Funds: Ensuring that reimbursement-based mobile expenditures are directed towards a government entity aligns public spending with national development priorities. This will ensure that public funds are utilized to support Swadeshi Telecom Infrastructure.

6] Catalyzing Domestic Telecom Ecosystem: Wider adoption will create demand for indigenous telecom equipment, software, and services, thereby generating employment and fostering innovation within the country.

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble MoC for Posting of a Regular CMD in BSNL :

Bharatiya Doorsanchar Manch (BDM) writes to Hon’ble MoC for posting of a regular CMD in BSNL to ensure the desired results for the Government’s revival roadmap for BSNL.

Click here for Letter

Bharatiya Doorsanchar Manch (BDM) submitted the following for consideration of DoT and ACC :

1] The process for selection and appointment of a regular CMD for BSNL may be completed urgently either by using PESB or Search-cum-Selection Committee method as already advised by PESB.

2] The selected CMD must be given a reasonably long and stable tenure so that medium- and long-term strategic decisions on network rollout, HR and finances can be taken without the uncertainty of short ad-hoc extensions.

3] The roadmap and expected timelines for regular CMD selection may be communicated to the stakeholders, including the employee unions and associations of BSNL, so that speculation and uncertainty at the field level can be minimized.

Easter Greetings to All Members from AIGETOA :

AIGETOA extends its warmest wishes to all members and colleagues on the joyous occasion of Easter.

As we celebrate the spirit of hope and triumph over adversity, let us pray for peace, prosperity, and renewed strength to serve our nation with dedication and commitment.

Wishing everyone a Blessed and Joyful Easter!

AIGETOA writes to CMD BSNL for immediate consideration of pending OTP cases

AIGETOA writes to CMD BSNL seeking urgent consideration of all pending transfer cases under the Online Transfer Policy (OTP), including hard tenure transfers and relieving, humanitarian requests, and inter-circle transfer matters, AGM LICE OTP cases. Many cases have been pending for a long time, causing serious hardship to executives and their families.

Click here for Letter

The association has requested that BSNL issue pending OTP transfer orders without leaving out any eligible case and ensure timely relieving, especially for executives who have already completed hard tenure service and those waiting for posting to hard tenure circles. We has also urged that cases likely to mature up to 31.03.2027 be considered now so that executives are not forced to wait for another annual cycle.

Key Points Highlighted :

1] Pending Hard Tenure Transfers & Relieving

2] Humanitarian Considerations

  • Medical issues (self/family)
  • Caregiver responsibilities
  • Spouse grounds
  • Children’s education

3] Executives nearing retirement (58+ years)

4] Displaced executives due to long-stay transfers

5] Return to Parent Circle (Non-Hard Tenure Cases)

6] Utilization in Specialized/Non-Territorial Circles

7] AGM LICE Transfer Cases

Restructuring cell of BSNL Corporate office issues guidelines with respect to the Formation and operationalization of BSNL Integrated Network Command Centre (BINCC) and corresponding field structures at Circle and BA levels:

In order to strengthen real-time monitoring of network performance, improve service quality, enhance customer responsiveness, and establish an integrated operational accountability framework across all technology domains and service segments of BSNL CO has approved the formation and operationalization of the BSNL Integrated Network Command Centre (BINCC) (8 Cells) at BSNL Corporate Office, along with corresponding structures at Circle and Business Area (BA) levels.

Click here for Letter

The BSNL Integrated Network Command Centre (BINCC) is envisioned to act as a unified national platform for integrated monitoring, analysis, reporting and escalation of network and service performance across BSNL.

The BINCC shall, inter alia, perform the following functions:

1] The BINCC shall function as the apex centralized monitoring and coordination mechanism for ensuring network quality, service continuity and customer experience management across BSNL.

2] This initiative is a next generation AI enabled system intended to improve the quality of service and go a long way in improving the image of BSNL given the current state of affairs especially at various social media handles of BSNL.

3] This system can give its intended benefits only if it is complemented with the sufficiency of proper resources, resolution of critical network performance issues and above all the employee morale which is at its all-time low.

AIGETOA has requested Management to get a similar setup and feedback mechanism developed for the resource availability, resolution of network issues and the problems faced by the field officers across various field units. Without addressing the critical issues, Quality of Service can not improve. Management has assured that this tool can be used as a feedback mechanism also by the field officers wrt the problem faced.

We request one and all to go through the letter, analyze the same and submit the feedback/suggestions in improving the system (Both from operational as well as HR perspective) through the Circle Secretaries of various AIGETOA chapters for further detailed submission to MoC, MoSC, Secy DoT and CMD BSNL.