In view of April 2025 as HR Month proposed by Shri. A Robert J Ravi, CMD BSNL, three recognised associations viz. AIGETOA, SNEA and SEWA had submitted detailed agenda well in advance by the end of March 2025 and are continuously pursuing the issues on a common platform. By now almost half of the April 2025 is passed, but no visible action has been seen on the resolution of agenda submitted and even the simple and routine issues like issuing AGM LICE Promotion Orders, Transfer orders for consideration of OTP Requests pending for last one year period, relieving of executives from hard tenure etc are not given consideration and that there is a mass unrest among the executives who have high expectations from this HR Month as announced by CMD BSNL.
In this regard, it is to informed that discussions among the General Secretaries of the recognised associations viz. AIGETOA, SNEA and SEWA started well in advance of HR Month and since 02/04/2025, we had different rounds of discussions with prominent officers in BSNL Management viz. PGM SR/Rstg, PGM Admn/Estt/Trg, PGM Pers, Director HR and even with CMD BSNL and there has been assurance for resolution at all levels but actual outcome on ground is missing. By taking note of discussions with different officers and responses and progress thereof, General Secretaries of the Recognised Associations viz. AIGETOA, SNEA & SEWA had a meeting with Shri A. Robert J. Ravi, CMD BSNL at 2000 Hrs on 11/04/2025 in his office, wherein Shri Rajeev Kaushik PGM Pers was also present.
At the outset, we shared the feelings of the executives all over India and that all the executives have been expecting about the resolution of the issues as per the idea mooted by CMD BSNL to celebrate for April 2025 as HR Month. But the inaction on the part of management has turned this HR month as a point of Joke, Memes and Criticism. The associations have given their constructive support to management to the extent that the associations themselves celebrated February as FTTH month which resulted in substantial increase in FTTH connections vis-à-vis other months. The executives gave their best efforts to realise the revenue when management declared March as the revenue month and the result was visible in terms of the record-breaking collection in March 2025 compared to last many years. The combined efforts of Management and Employees resulted in BSNL becoming Net Profitable in December 2024 quarter and the trend is expected to continue in the quarter ending in March 2025 also. We categorically expressed that perhaps the HR group of BSNL doesn’t want this growth story to continue and that may be one of the major reasons to put executives in a state of unrest by not fulfilling the promises as nothing is visible till date except for the promises and positive intent.
In response, CMD BSNL expressed that the team of Pers section is working day and night for the last many days and when things are moving ahead and HR issues are being resolved one by one, why association leaders are worried and getting panicky. CMD BSNL confirmed that BSNL Management Committee has approved the proposal for extension of updated Laptop policy to field units for all executives and similarly all other things shall also be resolved one by one.
The association side expressed that by now half of the working days of April 2025 are passed and we have seen nothing as outcome in HR Month as assured by his high office. We elaborated that even a simple and routine work which was expected in the first day/week of April 2025 like AGM LICE Promotion Orders, OTP Request transfers etc are not seeing light of day even though it has been firmly assured by everyone including CMD and Director HR, BSNL Board.
CMD BSNL informed that since fortnight the team of Pers section is working day and night and have not taken any holiday and associations should appreciate such devoted working. We said all that Pers Section is working is on development of SOPs and on the reports needed by higher management and not on the actual issues on which focus should have been. CMD BSNL expressed that he is not aware of any such SOP which needs to be signed by Associations though he appreciated the need for acknowledging and respecting performance of executives in BSNL. He added that good performers need to be rewarded and non-performers should at least be given the feeling that one has to perform and give his/her best to the BSNL. We conveyed that associations have suggested corrections and the SOPs are not acceptable to any of us in its current form. We categorically expressed that associations cannot accept probation in Promotions and also performance incentives based on IPMS score as the IMPS score of any employee is dependent upon external factors also and the same cannot be taken as a basis for evaluating performance. CMD BSNL directed PGM Pers to look into the concern expressed by the associations and see possibilities of its consideration.
Three associations have also submitted that the letter consisting the list of all such issues which needs to be resolved in HR Month April 2025 has been submitted to management and we are pursuing with all to fulfil HR Month assurance. CMD BSNL categorically directed PGM Pers to work proactively on the issues and to complete all the works with Priority to Promotion and Transfer/Posting Orders without any further delay.
CMD BSNL added that he also desires to complete all works related to Promotions and Transfers by the coming week and it depends on how fast the Pers section responds to it.
We had detailed discussions on the Promotions for AO to CAO, SDE to AGM, AGM to DGM, JTO to SDE (Telecom), JTO to SDE Civil/Elect and other promotions wherein associations have given detailed feedback. We updated him on the happenings over the period and how the matter has come to a stage where BSNL can issue AO to CAO promotions if certain initiatives with some concrete steps are taken as per DoPT guidelines in tune with Hon’ble Supreme Court Directions of 2022. We also highlighted the need for settling the 3rd PRC, Pay Scales, 30 percent SAB, Pay Loss issues. CMD BSNL directed PGM Pers to look into the issues and see for possible solutions for these pending promotions and see that the promotions, OTP orders and relieving of the Hard Tenure Executives are issued as early as possible. CMD BSNL also assured that his team is working on all issues and the results shall be visible in the Month of April itself on certain issues while some issues will be pushed in pipeline towards resolution as they will need higher office intervention for settlement.
From the discussions with CMD BSNL, things do not appear to be negative but at the same time, the outcome is also not visible. We can sense the positive intent in talks but the same is not visible in terms of actions in black and white on paper and the speed/aggression is missing in resolution. Hence, AIGETOA has decided to observe the progress for next ten days and thereafter shall come up with the next course of actions to ensure the resolution of the major HR issues.
A meeting of the CHQ, Circle Secretaries and Circle Presidents of AIGETOA has been held today on 15th April 2025 wherein association has unanimously resolved to observe the progress on HR issues till 25th April 2025 and if the issues do not get a breakthrough, the association will immediately shift to organisational action mode as having given so much support to management for realising the goals of revenue and net addition in connections, we cannot afford to loose any more time and all necessary actions including agitation etc shall be taken to ensure that the rightful dues of the executives are achieved without any further delay.
However, at the same time we request the executives to not to get into panic mode as the discussions with management is not negative but definitely the aggression and speed with which HR group should have worked to ensure resolution is missing and that needs a constant watch for next 10 days before arriving at any decision for the future course of actions. The details of the resolutions taken in today’s meeting shall be shared in due course.