GS AIGETOA writes to CMD BSNL with respect to the accountability model, KPI re-anchoring and Standard Operating Procedure for BTS Fault Management issued under OM No. BSNLCO-CMQS/22/1/2023-NWO CM II dated 24.07.2026 with a request for withdrawal in the present form and provision of enabling BTS infrastructure update before any punitive KPI linkage.
