Letter to Director HR/CMD BSNL on Selective Accountability and Suppression of Employee Voice: initiation of Disciplinary Action against AIGETOA Office Bearer for raising genuine questions on behalf of Members while the complaint submitted by Association against PGM (Estt./Admin) Shri S P Singh remains unnoticed and no enquiry is initiated against him

Letter to Director HR/CMD BSNL on Selective Accountability and Suppression of Employee Voice: initiation of Disciplinary Action against AIGETOA Office Bearer for raising genuine questions on behalf of Members while the complaint submitted by Association against PGM (Estt./Admin) Shri S P Singh remains unnoticed and no enquiry is initiated against him

GS AIGETOA writes to Director HR and CMD BSNL for selective accountability and suppression of employee voice: initiation of Disciplinary Action against AIGETOA Office Bearer for raising genuine questions on behalf of Members while the complaint submitted by Association against PGM (Estt./Admin) Shri S P Singh remains unnoticed and no enquiry is initiated against him.

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AIGETOA is constrained to place on record its strongest objection and serious concern over the manner in which the incident dated 08.09.2026 has been dealt with by the top management of BSNL. The issue is not merely about the disciplinary proceedings initiated against nine office bearers and members of AIGETOA. The real issue is the highly selective manner in which the Management has acted on complaints, particularly when the complaint is made by PGM (Estt./Admin) Shri S P Singh, while repeatedly ignoring serious complaints submitted by AIGETOA against him as under reference dated 10.09.2026, 13.03.2026 and 13.02.2026.

AIGETOA therefore demands that:

  1. All complaints submitted by AIGETOA against Shri S P Singh be independently examined and the action taken on each complaint, including reasons for any pending complaint, be placed on record.
  2. The report dated 09.09.2026 submitted by Shri S P Singh and AIGETOA’s submissions regarding the incident dated 08.09.2026 be examined together, based on the complete facts and versions of both sides.
  3. His prolonged stay at Delhi since 2006, transfer to Karnataka Telecom Circle in August 2024, and continued retention at BSNL Corporate Office be reviewed with reference to applicable tenure and transfer norms.
  4. The continued entrustment of important/multiple assignments to him be reviewed and the justification for such arrangement be placed on record.
  5. Shri S P Singh be relieved to Karnataka Telecom Circle forthwith in accordance with the transfer order, ensuring transparency and uniform application of the Transfer Policy.
  6. The same yardstick be applied to all officers without exception, and legitimate representation by AIGETOA representatives should not be converted into disciplinary action merely for raising employees’ grievances.
  7. Responsibility may be fixed for continuous violation of transfer policy and provisions related to ERP struck off from BSNL CO.
  8. Responsibility may also be fixed for delay in disposal of the genuine grievances submitted by various executives much beyond the timeline specified by BSNL CO in its own order dated 09.05.2026.
  9. Immediate rollback of the disciplinary action against AIGETOA office Bearers which has been initiated based on vindictive thought process for raising the genuine concerns for the welfare of the employees.

GS AIGETOA Writes to Secretary DoT on Systematic Dismantling of Established HR Processes in BSNL and Serious Violations in Handling of Transfer & Posting Matters – Demand for independent CVO/DoT Vigilance Enquiry:

GS AIGETOA writes to Secretary DoT on Systematic dismantling of established HR processes in BSNL and serious violations of established HR procedures in BSNL in handling of Transfer & Posting matters.

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AIGETOA requests for immediate CVO/DoT Vigilance inquiry, restoration of due process and fixation of responsibility on officers responsible.

AIGETOA has requested Secretary DoT to have the entire transfer posting matter examined independently at an appropriate level, including through CVO, BSNL and/or DoT Vigilance and to fix responsibility wherever violations or lapses are established.

Pending completion of the inquiry, AIGETOA has requested DoT to consider directing BSNL to:

1. Issue formal release orders corresponding to the ERP struck-off exercise immediately.

2. Issue appropriate cancellation orders in cases where exemption/dispensation has already been granted and ensure that the same criteria are applied uniformly to all similarly placed executives, with the criteria and approvals duly recorded in writing.

3. Review the ERP struck-off exercise for compliance with the applicable ERP instructions.

4. Dispose of all pending representations under the applicable Transfer Policy on priority and within a defined timeframe.

5. Ensure that no employee suffers irreversible prejudice merely because his/her representation is pending before the competent authority.

6. Restore a transparent mechanism for hard-tenure and long-stay transfers.

7. Publish the applicable criteria/lists wherever required under the established procedure.

8. Ensure that every transfer and relieving action is supported by a formal, duly authorised and traceable order.

9. Put in place a time-bound mechanism for disposal of employee representations.

10. Finalise the revised Transfer Policy only after proper consideration of the suggestions submitted by unions and recognised Associations.

11. Submit a comprehensive report to the Department of Telecommunications on the corrective action taken on the above issues.

AIGETOA remains firmly committed to protecting the genuine interests and legitimate rights of BSNL executives. We expect the DOT to recognise the seriousness of the issues raised and ensure that established HR procedures, transparency and due process are restored in BSNL.

We shall utilize all available remedies to ensure that the matter is placed in its proper perspective and that accountability is fixed wherever warranted.

Update on Transfer Retention, Modification & Cancellation Cases

As a follow-up to the discussions held with the HR team and Director (HR) on 8th Sept 2026, Team AIGETOA met the PGM (Pers.) today to take up the pending Transfer Retention, Modification and Cancellation cases.

During the meeting, it was informed that the following categories of cases have been agreed for issuance of appropriate orders:

1] PWD cases involving self and caregiver requirements, where the documents are complete in all respects.

2] Medical cases involving self and caregiver requirements, where complete documentation has been submitted.

3] Association immunity cases.

4] Cases involving executives aged 58 years and above.

5] Cases covered/protected by the orders of the Hon’ble Court.

6] Certain modification cases supported by genuine and substantiated grounds.

It was further informed that a formal communication from BSNL Corporate Office regarding ERP relieving will also be issued.

The cases have been compiled and necessary action for issuance of the required orders and reinstatement/restoration of the concerned executives is expected to be completed within the next 2-3 days. Team AIGETOA will continue to follow up closely to ensure that the process is completed expeditiously.

Update on Uttarakhand Pilot Restructuring :

With regard to the Uttarakhand (UKD) Restg. issue, discussions are continuing with both BSNL Management and the Department of Telecommunications (DoT).

Team AIGETOA has placed its detailed submissions before the concerned authorities and has strongly presented the concerns of the affected executives. We are hopeful that the matter will be considered favourably and in the interest of the affected executives and that a suitable resolution will emerge soon.

AIGETOA Writes to Secretary (Telecom) – Seeks DoT Intervention Against Arbitrary Transfers in BSNL, Demands Independent Inquiry into Policy Violations and Hardship Cases:

AIGETOA has written to the Secretary (Telecom), Government of India, seeking immediate intervention against the arbitrary implementation of transfers and postings in BSNL without adherence to the approved Transfer Policy and SOPs, complete disregard of genuine hardship cases, and the need for an independent inquiry following the recent unfortunate demise of a BSNL executive who was under severe stress despite being eligible for transfer immunity as the caregiver of a specially-abled child.

Click here for letter to Secretary (Telecom)

The Association has highlighted serious violations of the approved Transfer Policy, lack of transparency, delays in disposal of transfer representations, and non-consideration of genuine hardship cases. It has urged DoT to conduct an independent inquiry into the recent transfer exercise, review all pending hardship cases, ensure strict implementation of the approved Transfer Policy, fix accountability for policy violations and delays, and introduce systemic reforms to restore transparency, fairness and humanitarian consideration in the transfer process.

AIGETOA Writes to CMD BSNL Seeking Immediate Corrective Measures on Serious Transfer Discrepancies, Policy Deviations and Discretionary Decisions in Annual Transfer Orders Dated 09.05.2026 despite detailed discussions with CMD BSNL, Dir HR & PGM Pers:

AIGETOA writes to the CMD BSNL seeking immediate intervention for the disposal of long-pending transfer related grievances arising out of the Annual Transfer Orders dated 09.05.2026, despite detailed discussions with CMD BSNL, Director (HR) and PGM (Pers), and submission of comprehensive list with all supporting documents, genuine cases are yet to be resolved.

Click here for the letter

AIGETOA expressed serious concern over the continued delay in addressing cases related to 56+/58+ age, service completion, PwBD, caregiver, medical, OTP, hard tenure, non-territorial transfers, office bearers’ immunity, RTTC and other policy deviations, resulting in severe hardship to affected executives. It also pointed out that the timelines prescribed under BSNL’s own Transfer Policy for disposal of representations have not been adhered to.

AIGETOA has further sought transparency in the transfer process, review of all policy deviations, publication of objective transfer criteria, and constitution of a time-bound review mechanism. The Association has urged the CMD BSNL to ensure immediate corrective action so that fairness, transparency and uniform implementation of the Transfer Policy are restored, thereby reinforcing the confidence of the executive fraternity in the administrative system.

Update on Transfer Discrepancies and Pending OTP, Modification, Retention & Cancellation Cases as submitted by AIGETOA:

Detailed deliberations were held on 23.06.2026 between Team AIGETOA, Director (HR), and PGM (Personnel) on the Transfer Posting issues. The work is in progress and is likely to be concluded within this week. The positive aspect is that the discrepancies submitted by AIGETOA have been acknowledged, and we are hopeful that parity and equitable treatment will be ensured for all affected executives. Medical and PwD cases were also discussed. These cases are under process, and the necessary correction orders are expected to be issued shortly.

We have come across a Google Sheet being circulated by the very same group that had earlier certified the transfer orders as the “best possible” and claimed that no better orders could have been issued. In fact, their certification was reportedly used before higher authorities to justify the transfer orders by stating that the recognized representative association had endorsed them, while AIGETOA was unnecessarily raising issues.

Now, the same group is asking executives to fill in a Google Sheet to capture transfer discrepancies. The purpose behind such an exercise can be well understood. We request all executives not to fall into such traps. AIGETOA has already taken the issue of transfer disparities to the highest level and will continue pursuing it until justice is ensured for every affected executive.

This has always been their style of functioning, do nothing initially and later attempt to claim credit for the work done by others so as to mislead a section of executives. Has anyone seen them raising any formal objection anywhere against the discrepancies in the Transfer Posting orders?

Can anyone remember, how many formal agenda meetings were held by the MA during its last three-year tenure? Does anyone remember when they last conducted a formal agenda meeting, which, as per the REA, is required to be held every quarter? What prevented them from convening these meetings? The answer is simple. They were reluctant to raise the real issues because doing so would have exposed the complete failure of their leadership before the executives. Consequently, even the mandatory agenda meetings were ignored.

It is time for every executive to recognize the reality. It is time to strengthen and support the only association that consistently raises the genuine issues of BSNL executives and pursues them relentlessly.

Discussion of Team AIGETOA with PGM Pers and Director HR on the Discrepancies on Transfer Cases for the week ending 29th May 2026 as per the directions given by CMD BSNL in the meeting with AIGETOA:

As informed earlier post our meeting with CMD BSNL, Team AIGETOA has been consistently been holding detailed discussions with DIR HR and PGM (Pers) on Transfer Order Discrepancies during various meetings held last week. Team highlighted the discrepancies and demanded immediate corrective actions. Team AIGETOA also submitted the list of requests which has not been considered and requested to consider by examining it case by case on Merit. We also requested for incorporating the extended exemptions in black and white in the notified policy so that future executives may also remain benefitted uniformly and there remains no change in stand with change in chair. We also demanded to bring back all such officers displaced under long stay earlier to their choice circles irrespective of their tenure at the current place of posting.  We categorically pointed out that notified policy should be followed in letter and spirit and change in criteria in deviation with detailed discussions were held by highlighting 21 categories of discrepancies, selective considerations, and policy deviations in the transfer and posting orders issued on 09.05.2026 as follows. The demands for transparent publishing of adopted criteria was also made.

Major Issues Covered

1. Non-consideration of age relaxation provisions for executives above 56/58 years despite explicit provisions in the BSNL Transfer Policy 2008.

2. Arbitrary cut-off dates and selective consideration of tenure completion, leading to unequal treatment of similarly placed executives.

3. Transfer of PwD executives despite existing protections and ERP entries.

4. Ignoring caregiver and compassionate grounds, including cases involving cancer treatment and children with severe disabilities (despite existing protections and ERP entries.).

5. Medical cases ignored despite valid documentation, while some verified medical cases remain pending without final orders.

6. Eligible OTP applicants not considered, despite completing tenure and fulfilling policy conditions. Those applied on Company Cost should also be given consideration as per the notified transfer policy. Even tenure postings have not been considered at company cost. Many spouse cases have not been considered. All such cases must be considered with priority.

7. Pending non-territorial circle requests not acted upon despite recommendations from concerned CGMs.

8. No opportunity provided to exercise choice before long-stay transfers (before issuing the orders, BSNL CO should have released the long stay list along with the Surplus/Deficit circles lists and three choices should have been asked from each executive being considered for long stay transfers).

9. Multiple OTP requests ignored, including compassionate cases involving women employees and single parents.

10. Selective implementation of approved medical and transfer cases, resulting in unequal treatment.

11. Medical cases rejected without proper physical verification.

12. Association office-bearer immunity not considered, despite ERP entries and approved immunity lists as per the REA rules.

13. RTTC/BRBRAITT-related OTP cases which were asked exclusively for training center assignments have been considered as normal OTP with transfers issued despite non-selection for the training assignments (OTP applied as per the BRBRAITT mail for all the applicants).

14. OTP cancellation requests ignored, even in cases involving age relaxation, medical grounds, and changed family circumstances.

15. Discrimination between officers who complied with transfer orders and those who obtained retention.

16. Choice circles not considered after completion of hard-tenure service.

17. Non-consideration of OTP requests of officers nearing retirement (58+/59+ years).

18. Long-stay transfers issued despite prior hard-tenure service.

19. Spouses have been placed in separate circles through current transfers despite scope of posting at same place.

20. Service rendered in soft tenure places have not been considered while calculating long stay. Similarly executives working in semi hard tenure stations have also not given requisite consideration.

21. Non-territorial transfers within CGM’s area are pending due to approval pending at Corporate Office.

We also demanded:

1] Publishing of the adopted Criteria in black and white to keep the applicability & treatment uniform in future also.

2] Choice to be given to all the exempted category executives (as applied in current transfers as well as unimplemented transfers) who have been displaced in earlier long stay transfers/OTP to return to their choice circles immediately.

Response from the Management

DIR HR and PGM (Pers) patiently heard the concerns raised by the Association and discussed the issues in detail. The management assured that all representations and discrepancies submitted by AIGETOA would be examined on merit and in accordance with the applicable policy provisions. All such discrepancies shall be corrected and uniformity shall be maintained wherever found correct.

The management informed the Association that all executives seeking consideration under Medical, PwD, or Caregiver categories should submit their applications through the proper channel to their respective Circle Offices, along with the relevant Medical Board certificates and supporting documents. The Circle Offices, after due examination, should forward such cases to the Corporate Office along with the recommendations of the Circle Medical Committee and the recommendation of the concerned CGM. The management assured that cases received through this prescribed process would be examined appropriately for consideration in accordance with the applicable policy provisions.

The management further informed that executives who are under transfer and seeking retention on the grounds of Office Bearer Immunity under the Recognized Executive Association (REA) Rules should submit their retention requests in the prescribed format (Performa already circulated) through the proper channel to their respective Circle Offices, along with all relevant supporting documents. The Circle Offices, after due examination of the cases, should forward the applications to the Corporate Office along with the recommendations of the concerned CGM. The management assured that all cases received through the prescribed procedure would be examined appropriately for consideration in accordance with the applicable policy provisions and the REA Rules of BSNL.

The Association also emphasized that the objective is not confrontation but ensuring justice, transparency, and confidence in the transfer process. It was conveyed that arbitrary and selective implementation of policy provisions only leads to avoidable grievances and litigation and hence the same must be avoided.

AIGETOA remains committed to pursuing all genuine cases and ensuring that the transfer and posting process in BSNL remains transparent, fair, uniform, and fully compliant with the approved policy framework.

AIGETOA will continue to closely monitor the developments and keep the executive fraternity informed about further progress in the matter.

“AIGETOA Raises Serious Concerns Over Arbitrary Annual Transfer Orders Before CMD BSNL” – Update of Meeting with CMD BSNL

GS AIGETOA Shri Ravi Shil Verma, President AIGETOA Shri Veerabhadra Rao, and Dy GS AIGETOA Shri Pavan Akhand met CMD BSNL on 20.05.2026 regarding the discrepancies pertaining to the recent Annual Transfer Orders issued by BSNL CO. Director (HR) was also present in the meeting. The meeting lasted for quite some time, with discussions mainly emphasizing adherence to the applicable Transfer Policy and ensuring its transparent implementation.

The following discrepancies were highlighted before the BSNL Management by the Association:

1] Many long-pending transfer orders (unimplemented orders) issued during 2019 to 2024 have not been implemented, and issuing new long-stay transfers is completely against the policy. Further, the calculation of surplus and deficit circles for transfer has not been done correctly, as the old pending transfer orders have not been incorporated.

2] Genuine and deserving cases related to medical grounds, PwD (Self and Caregiver), spouse cases, education-related hardships, OTP requests, executives above 56 years of age, long-pending representations for repatriation back to the parent circle, and tenure completion cases have either been ignored or dealt with selectively without any visible justification, criteria, or policy.

3] As the transfers have been made annual, the complete financial year 2026-27 should have been considered while processing the transfers. However, the same was ignored, leading to extreme injustice to those executives who shall be completing their tenures anytime during the current financial year.

4] Even the cut-off criteria of the current orders are not sacrosanct, with cases being considered selectively on a pick-and-choose basis. While a few executives have been granted extensions in transfers, many falling within the same zone of consideration have been left out. The unimplemented transfer orders have been allotted fresh circles randomly without seeking any choices.

5] The precedent of seeking three choices before long-stay transfers has also not been followed, and executives from some circles have been transferred randomly from the East Zone to faraway southern circles, while in some other cases adjacent circles have been allotted without following any uniform surplus/deficit criteria. Before executing long-stay transfers, BSNL had been following the practice of seeking three choices, but the same is not being followed now.

6] Cases pertaining to unimplemented transfer orders (pending since 2019 to 2024) have also been selectively implemented with unilateral changes in circles without seeking any choice from such executives. A uniform approach has not been adopted in dealing with such cases.

7] Surpassing all provisions of the transfer policy, executives posted in hard tenure stations are being made to forcefully overstay in their circles despite completion of their tenures. The tenure of Hard, Semi-Hard, and Soft stations had already been increased earlier by six months in contravention of the Government of India guidelines, and now forcing executives to stay even beyond that increased tenure is not only a gross injustice to those executives, but has also made the transfer/posting process opaque and prone to manipulation. The current BSNL policy necessitates issuance of orders to the choice stations three months in advance for executives posted in such tenure stations, but a contradictory practice is being followed.

8] Long-stay criteria have not been followed uniformly, with executives having lower station tenure getting transferred while executives with higher tenure in the circle are being left out.

9] While employees getting superannuated in the coming months have been denied their choice transfers despite provisions in the transfer policy, executives retiring in the next few months have simultaneously been included in long-stay transfers.

10] Many executives who voluntarily applied for OTP have been allotted circles different from those requested by them despite not falling under the long-stay list.

11] The entire NCR region is being treated as a single region for transfer purposes, contrary to the Government of India guidelines on the matter.

12] Executives applying for OTP on company cost have been left out despite provisions in the transfer policy, and even the option to convert the request to Own Cost was not given to them.

Team AIGETOA demanded the following in the interest of justice and transparency:

A] Immediate review of the transfer orders dated 09.05.2026 wherever clear anomalies, policy deviations, and genuine hardship cases exist.

B] Proper calculation of surplus/deficit circles and review of the transfers made under long-stay criteria.

C] The transfer orders made under long stay should be kept in abeyance, and willing executives must be given three choices in proper format after publication of the long-stay list.

D] Complete transparency in transfer and posting exercises, including disclosure of criteria, vacancy position, tenure status, and justification for deviations.

E] Strict adherence to the approved transfer policy without selective interpretation or discretionary implementation.

F] Constitution of a transparent grievance review mechanism for executives aggrieved by arbitrary transfer decisions.

G] Restoration of transparency, uniformity, and fairness in the transfer and relieving process.

H] Consideration of transfer orders for executives posted at tenure stations and OTP cases by taking the cut-off date as 31st March 2027, i.e., the end of the financial year, which should define the eligibility criteria for transfers as per the prevailing policy.

I] Conducting a detailed review of irregularities in transfer and relieving operations and calling for all records pertaining to the transfer orders. Accountability should be fixed for issuance of contradictory and discriminatory orders causing unrest among executives.

J] If the management is not able to streamline and fix the process, then all executives who have been transferred under long-stay/promotional transfers since 2022 should be brought back to their choice stations irrespective of their present stay in circles, and no further long-stay transfers should be undertaken in future.

The meeting lasted for almost one hour, with a detailed exchange of views taking place from both sides. At the end of the meeting, CMD BSNL directed Director (HR) to discuss all the discrepancies submitted by the Association and ensure resolution for all deserving cases. It was also directed that absolute transparency must be ensured.

Since PGM (Pers) was on leave, the discussion could not take place. The same is likely to be held next week. In the meanwhile, we requested that any forceful relieving of executives who have represented for corrections be kept on hold till a conclusive decision is taken on the matter. The response from the management was positive.

We also witnessed one so-called self-proclaimed champion of positivity in BSNL, who otherwise continuously spreads negativity, writing exaggerated claims on their website. During the meeting, it became very clear to us what is spoken publicly and what is actually pursued behind the scenes. Perhaps that is the reason such individuals prefer to pursue issues with the management in isolation.

AIGETOA writes to CMD BSNL raising serious concerns over non-transparent and arbitrary transfer orders dated 09.05.2026 : Apparently due to the involvement of the external consultants who is not be aware of the ground situation prevailing in BSNL

AIGETOA writes to CMD BSNL Sh A Robert J Ravi highlighting serious concerns over the transfer orders issued vide BSNLCO-PERS/12(11)/1/2025-PERS1 on 09.05.2026 and the growing non‑transparent approach in handling transfers and postings of executives across BSNL with deep concern over the increasing involvement of external consultants and agencies in core HR matters of BSNL, particularly transfer and posting exercises.

Click here for letter submitted to CMD BSNL

The Association highlighted that despite repeated assurances regarding transparent and policy-driven transfers, the recent orders have reflected exactly the opposite, causing widespread resentment and demoralisation among executives across the country. The genuine cases related to Medical Grounds, PwD, Spouse Cases, Education, OTP Requests, Executives above 56 years of age, tenure completion and repatriation have been ignored or selectively considered without any transparent criteria.

It was also pointed out that though transfers have now been made annual, the complete financial year 2026-27 should have been considered while calculating tenure eligibility, but the same was ignored leading to grave injustice to many executives completing their tenure during the current financial year.

AIGETOA also raised serious objections regarding selective implementation of cut-off criteria, random postings across far away circles without any uniform surplus-deficit criteria, unilateral modification of unimplemented cases and complete deviation from earlier precedents of seeking options from executives before long-stay transfers.

The Association expressed deep concern over the increasing involvement of external consultants and agencies in core HR matters of BSNL, particularly transfer and posting exercises. BSNL is not a theoretical corporate case study operating merely on spreadsheets and consultant-driven analytics, but a complex telecom organisation functioning across difficult terrains, hard tenure stations and operationally sensitive environments. Transfer and posting decisions cannot be handled through external experimentation without practical understanding of field realities, technical hierarchy, operational requirements and human sensitivities.

AIGETOA also highlighted that transfers directly impact the lives, health, families, education of children and financial stability of employees and hence any perception of favouritism, pick-and-choose policy or arbitrary implementation severely damages the credibility of the administration.

In view of the prevailing dissatisfaction among executives, AIGETOA demand:

1] Immediate review of transfer orders dated 09.05.2026 wherever anomalies, policy deviations and genuine hardship cases exist.

2] Complete transparency in transfer and posting exercises including disclosure of criteria, vacancy positions, tenure status and justification for deviations.

3] Strict adherence to approved transfer policy without selective interpretation.

4] Immediate restriction on involvement of external consultancy agencies in sensitive HR matters like transfer and posting.

5] Restoration of authority and accountability to BSNL’s established Personnel administration machinery.

6] Constitution of a transparent grievance review mechanism for executives aggrieved by arbitrary transfer decisions.

The Association expressed hope that BSNL Management will take immediate corrective measures and restore confidence amongst executives by ensuring fairness, transparency and accountability in HR administration.