BSNL Corporate Office (Personnel Branch) has issued instructions to all Circle/Unit Heads regarding verification and correction of Career History in SAP/ESS Portal vide letter dated 07.04.2026.
All executives are advised to carefully review their career history details available in the ESS (Employee Self Service) Portal under the Personal Information section.
In case of any discrepancy, omission, or incorrect entry, the concerned executive must immediately report the same to the respective HR/Administration section of their Circle/Unit along with supporting documents for necessary correction through e-Office/email.
Further, Circle/Unit Heads have been instructed to ensure that:
1] HR/Administration sections promptly examine all representations received from executives
2] Necessary corrections are carried out in SAP/ESS after due verification of service records
This is a priority exercise aimed at maintaining accurate and updated service records of all employees and must be completed positively by 14.04.2026.
As the updated SAP/ESS data is likely to be utilized for processing pending OTP requests (including Tenure and Non-Tenure stations) in the near future, all executives are advised to review their records carefully and ensure that any required corrections are completed within the stipulated timeline. Timely action will help in ensuring that their cases are considered appropriately based on accurate data.
Therefore, all executives are strongly advised to take this exercise seriously and ensure that their ERP/ESS records are accurate and up to date, so as to avoid any hardship during the upcoming OTP exercise.