GS AIGETOA writes to Director HR, BSNL Board with strong objection to the recent instructions issued by BSNL CO dated 08.07.2025 regarding the instructions on upgradation of the mobile-based Attendance App. The changes introduced are neither operationally required nor in alignment with ground realities but rather another coercive step aimed at harassing the dedicated workforce of BSNL.

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Despite already functioning efficiently, the current attendance system is being forcefully replaced with a version involving facial recognition and auto-reading of OTPs. We flagged serious concerns regarding data privacy and cybersecurity, warning that the auto-read OTP feature can lead to unauthorized access, compromising not only employee accounts but also sensitive government systems like e-Office and Samanvay.

It need to acknowledge that BSNL is a service-oriented organization, and attendance cannot be measured in fixed office hours when executives are expected to resolve faults and manage systems round the clock. The association categorically opposed equating field work with rigid time-bound marking.

We request for the following add-on locking:

1] Mandate BSNL officers and Board members to use network for all official purposes.

2] Align IPMS assessment with official attendance hours.

If these coercive measures are not withdrawn, the association will be compelled to advise executives to work strictly within stipulated attendance hours and not beyond. We urge the management to roll back this ill-conceived directive and instead focus on critical operational and service quality issues.