GS AIGETOA today took up the issue of consistent problems occurring in Sanchar Aadhar App which is resulting into many customers going back without connections.
GS AIGETOA informed Director CM that the BSNL Employees have taken a strong social media campaign for switching to BSNL and the results are really enthusiastic. At this time, any lacunae on the part of resources will wipe off the postive image of BSNL.
GS requested for sufficient infra support from BSNL.
He requested Director CM to kindly intervene in directing the vendor of Sanchar Aadhar app to set right the issues immediately.
Further GS AIGETOA also requested for ensuring free home delivery of SIM to customer premises as employees are in receipt of many such requests over social media. This will further enhance the image and number of connections.
We expect an immediate positive response from management on this.